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FRONTDESK AGENT

JVK Hospitality

Job Description

Job Description

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills

Job Type: Full-time

Job Types: Full-time, Part-time

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Overnight shift
  • Weekends as needed
Vacancy posted 5 days ago
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