Service Consultant

Overall Summary As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information You can also visit our website - Responsibilities: * Greet and assist customers, understanding their vehicle concerns. * Coordinate with the service department to schedule and prioritize repairs. * Provide transparent cost estimates and explain invoices to customers. * Educate customers on preventive maintenance and optimal vehicle performance. * Address and resolve customer concerns promptly and professionally. * Maintain accurate records of transactions and customer interactions. Qualifications: * Previous experience in automotive service advisory roles preferred. * Strong interpersonal and communication skills. * Basic knowledge of automotive systems and maintenance. * Ability to multitask in a fast-paced environment. * Proficient computer skills, including service management software. Benefits: * Competitive salary with performance-based incentives. * Employee benefits including medical, dental, vision, and more. * Professional development opportunities. * Employee discounts on services and products. If you're customer-focused, have automotive service experience, and thrive in a dynamic environment, apply for our Service Advisor position and contribute to our commitment to customer satisfaction.. Employment Position: Full Time Salary: $0.00 - $0.00 Hourly Salary is negotiable. Zip Code: 77521