Admin Specialist Associate Health

Job Title

To provide Payroll and HR services with a high level of expertise and exceptional customer service for the Department of Radiology.

Responsibilities

Respond to and manage a high volume of daily communication, including email, phone, and Teams messages from leadership, staff, and other healthcare providers, often requiring guidance and problem-solving.

Serve as a primary liaison between Central HR and departmental leadership, ensuring accurate, timely, and consistent communication.

Interpret and provide clarification on policies, procedures, and union contracts.

Support leadership with special projects and urgent requests, as assigned.

Review and adjust self-service and punch time payroll for approximately 1200 bargained for and non-bargained for exempt and non-exempt staff across campus (vacation) and Michigan Medicine (PTO), ensuring accuracy and compliance with union contracts, university policies, and FLSA.

Serve as a backup for nursing payroll (One Staff), requiring cross-system knowledge and adaptability.

Run audit reports and queries for each biweekly and monthly pay period, as well as for ad hoc requests.

Research and resolve payroll discrepancies, employee inquiries, and system errors promptly.

Create and maintain static groups, delegate approver groups, and time reporter data.

Complete and submit payroll correction forms, repayment agreements, record only adjustments, and prior-period adjustments.

Review and enter PTO sellback requests.

Process job postings and offers for regular, temporary, and student positions through the appropriate university systems, ensuring approvals, accuracy, and timely communication.

Track all job openings, closed positions, job offers, and transfers.

Process various departmental HR transactions including, but not limited to, terminations, retirements, wage/salary increases, reclassifications, FTE changes, DBE changes, supervisor changes, administrative and appointing department ID changes, etc.

Process, track, and manage ongoing and temporary additional duties differential payments.

Process and track all tuition support requests, sign-on bonus payments, spot bonus, and salary supplement payments.

Create and maintain employee personnel files and blue folders, performing regular blue folder audits to ensure regulatory guidelines are met.

Track, monitor, and update required certifications and licensures through primary source verification, utilizing the Cactus database.

Submit access requests for new managers and supervisors.

Request radiology access removal for all terminations and transfers out of the department.

Enter and update leadership and staff work locations for Radiology SharePoint Directory through the Access database.

Receive, file, and maintain all leave-related correspondence and tracking including monitoring of various leave banks.

Required Qualifications

Bachelor's degree and 2 years of directly related senior level support or equivalent combination of education and experience.

Provide excellent customer service at all times.

Ability to be thorough and detailed oriented.

Adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources with others.

Ability to work independently in an ever-changing and potentially stressful environment while maintaining confidentiality at all times.

Demonstrate dependability, initiative, and ability to prioritize.

Strong organizational skills.

Utilize discretion and appropriate judgement regarding sensitive and/or confidential matters.

Demonstrate ability to manage multiple complex tasks in a timely manner.

Demonstrate excellent computer skills including data entry and experience with MS Office Suite.

Excellent attendance record.

Desired Qualifications

At least 1 year of experience with UMHS payroll system.

At least 1 year of experience performing basic Human Resources responsibilities.

Experience with punch time.

Experience with union contracts.

Bachelor's Degree.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Monday - Friday: 7:30am - 4:00pm

Work Locations

Remote

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.