PFS Support Rep - Contract - Frisco

Job Description

Responsible for completing, and responding to legal requests related to attorney billing, affidavits, subpoenas, depositions, and patient accounts. Follow up directly with attorneys as needed to obtain additional information to complete legal request before established state requirements.

Include the following. Others may be assigned.

• Process patient, and legal requests for patients, attorneys, and third parties. Attorney billing, affidavits, depositions, and subpoenas
• Update accounts for bankruptcy notices received for patients
• Performs various clerical duties such as sorting correspondence, filing, sending routine letters, photocopying and scanning and indexing documents.
• Validate, and update account information in the ACE, STAR, EPIC or Meditech systems.
• Submit adjustments for patient accounts, post and deposit attorney checks

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Intermediate level MS Word, Excel, and Outlook
• Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
• Ability to work in fast pace environment
• Must have demonstrated an ability to learn within a short period of time
• Ability to prioritize and manage multiple tasks
• Customer Service skills
• Ability to research and work independently

High school diploma or some college preferred

• Healthcare terminology
• Intermediate knowledge of healthcare industry
• 2-3 years working in a healthcare, legal or business office environment
• ACE, EPIC, STAR, and Meditech experience a plus

Must be able to work in sitting position, use computer and answer telephone

Office/Teamwork Environment

Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!