Remote Contact Center Quality Analyst I
University of Miami
Brooklyn, NY
- Remote job
The University of Miami is seeking a Contact Center Quality Analyst 1 to monitor agent calls for quality assurance, schedule and registration accuracy, and clinical triage while ensuring patient accounts are handled correctly. This role supports managers with performance feedback and helps train new agents. Ideal candidates will have a high school diploma, at least one year of relevant experience, and strong communication skills. #J-18808-Ljbffr University of Miami
Vacancy posted 4 days ago
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