Medical Front Desk
$18 - $20 per hourSNI USA Inc
Job Title: Medical Front Desk Receptionist / Scheduler
Location: Philadelphia, PA
Industry: Non-Profit Healthcare
Pay : $18-20/hr Job Summary A well-established non-profit healthcare organization in Philadelphia is seeking a Medical Front Desk Receptionist / Scheduler to join its team. This role is essential in delivering an exceptional patient experience while managing provider schedules and ensuring accurate patient registration within the practice management system. Key Responsibilities
Apply today to join a team dedicated to providing high-quality, patient-centered care.
Location: Philadelphia, PA
Industry: Non-Profit Healthcare
Pay : $18-20/hr Job Summary A well-established non-profit healthcare organization in Philadelphia is seeking a Medical Front Desk Receptionist / Scheduler to join its team. This role is essential in delivering an exceptional patient experience while managing provider schedules and ensuring accurate patient registration within the practice management system. Key Responsibilities
- Answer and manage incoming calls in a professional and timely manner
- Greet patients warmly; handle check-in, registration, and scheduling
- Maintain and update accurate patient records, including insurance and contact information
- Manage provider schedules and coordinate Medical Assistant visits per internal processes
- Schedule patient appointments across multiple locations and partner agencies
- Conduct appointment confirmation calls
- Verify insurance coverage or uninsured status; direct patients to Benefits Counselor as needed
- Collect applicable patient fees in accordance with the Sliding Fee Schedule
- Prepare daily mailings and support front office administrative tasks
- Ensure patient confidentiality and compliance with privacy standards
- Maintain a welcoming, organized, and calm front desk environment
- Assist with visitor check-in, package handling, scanning, and general office support
- Support cross-training initiatives, including Dental Front Desk functions as needed
- Monitor facility access and report any unusual activity
- Educate patients on Wellness Center policies and procedures
- Assist patients with Primary Care Physician changes when needed
- Support insurance eligibility processes alongside the Benefits Counselor
- Perform other duties as assigned by management
- High school diploma or GED required
- 1+ year of medical front desk, scheduling, or healthcare administrative experience preferred
- Strong customer service skills with a patient-first mindset
- Proficiency in Microsoft Office and practice management systems
- Excellent verbal and written communication skills
- Professional phone etiquette and ability to multitask in a fast-paced environment
- Opportunity to work with a mission-driven non-profit organization
- Collaborative and supportive team environment
- Meaningful work serving the local community
Apply today to join a team dedicated to providing high-quality, patient-centered care.
Vacancy posted 2 days ago
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