Maintenance Technician

Lao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties, including Alameda and Sacramento. LFCD's headquarters office is in Oakland, CA. It delivers programs and services from 7 locations in 35 languages. The agency provides community development real estate facilities and a diverse array of workforce, education, and human services that directly support predominantly low-income US-born barrier families and individuals, refugees, immigrants, transitional-age youth, seniors, and other special populations such as individuals with disabilities.

Job Summary: Under the supervision of the Program Manager, the Maintenance Technician will be responsible for the upkeep, maintenance, and management of LFCD's commercial and residential properties. This person should be skilled in a variety of areas, including but not limited to HVAC, plumbing, carpentry, landscaping, pool, and electrical systems, and be able to inspect buildings, maintain inventory, turn over units timely manner, and work with outside vendors to meet repair deadlines. This role is required to be on call to respond to emergency calls.


Roles and Responsibilities:

• Routine Maintenance: Conduct preventive maintenance and inspection of LFCD properties, provide routine painting, plumbing, electrical wiring, and repairs on equipment, machinery, and building systems to ensure they function correctly. Turnover units timely manner for move-ins.
• Repair and Troubleshooting: Diagnose and repair electrical (troubleshooting, changing light bulb, changing light fixture), plumbing (replacing toilets, fixing sink), HVAC (cleaning filter and outlet), mechanical issues, and door locks, including replacing or fixing faulty parts or components.
• Safety Compliance: Ensure that all maintenance work is performed in compliance with safety regulations and protocols to maintain a safe working environment with proper gear and tools. Understand, explain, and apply complex local, state, and federal regulations, policies, and procedures.
• Equipment Installation: Install, assemble, or disassemble equipment and systems as needed, following the manufacturer's guidelines and blueprints if necessary.
• Inventory Management: Maintain an inventory of maintenance supplies, tools, and equipment, and order replacements when necessary. Make a system to have easy access to tools and equipment as needed.
• Documentation: Keep records of maintenance activities, repairs, and equipment specifications (Daily, monthly, and yearly repairs)- and report them to the supervisors. Intermediate proficiency in Microsoft applications such as Excel is required.
• Emergency Repairs: Respond promptly to emergency maintenance requests, such as water leaks, power outages, room floods, or other urgent issues, and take appropriate actions to address them.
• Communication: Communicate effectively with other staff, management, and external contractors or service providers as needed. Identify major maintenance needs and report them to the appropriate staff or supervisor.
• Upkeep of Facilities: Ensure that the facility's appearance and cleanliness are maintained by performing tasks such as painting, cleaning, and basic landscaping (adjustment of the timer, cutting and trimming grass and trees might include climbing, cultivating flowers, cleaning up unwanted weeds or plants), roofing (Gutter cleaning), maintaining pool and property cleaning daily as well as picking up trash and debris.
• Problem Solving and Teamwork: Analyze problems, identify solutions, and execute repairs or improvements as required. Collaborate with other staff members and departments to ensure the overall functioning of the facility.
• Compliance with Regulations: Keep updated on local building and safety codes, and ensure the facility remains compliant.
• Tools and Equipment: Properly use, clean, and maintain tools, equipment, and personal protective gear.
• Training: Stay informed or aware of new technologies and developments in maintenance, and seek professional development and training opportunities if needed.
• Other Duties as Assigned: The specific duties and requirements for a maintenance person may vary depending on the type of facility we work in, such as moving furniture, assembling and disassembling, disposing of items from the room or storage, proper packaging for pick up, storing items in storage, helping hands during events and occasions and recycling unwanted/ unlisted items. Additionally, the role might involve specialized skills in areas like electrical, plumbing, or HVAC maintenance, depending on the facility's needs.

Requirements and Qualifications:

• High school diploma or general education degree (GED) and two years of related experience are required. Knowledge of basic tools for performing simple electrical, plumbing, and flooring/carpentry is required.
• Intermediate proficiency in Microsoft applications such as Excel is required.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Must have the ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the performance of duties. Must be able to travel between different property sites as required.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee frequently is required to use their hands to finger, handle, or feel, and climb or balance. The employee must regularly lift and/or move 50 to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually loud. Uses gardening equipment that can be loud.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Compensation: Salary is based on experience and education.

To Apply: Please submit your cover letter and resume.

Lao Family Community Development Inc. is an equal-opportunity employer and program operator. The agency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age (over 40), sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LFCD will also conform to the Americans with Disabilities Act of 1990 (ADA), 42 USC, Sections 1210 et seq., and the U.S. Department of Justice implementing regulations, 28 CFR, Part 35.