Senior Product Manager - Automation Operations Product Owner

Lead or participate in product management initiatives and deliverables for product lines or services Contribute to product analysis, market research, and results-oriented analysis Review and analyze marketing programs for new products or enhancements, including market segments, positioning, bundling, pricing, and profitability Resolve moderately complex issues and lead teams to meet project goals, objectives, and deliverables Ensure programs adhere to compliance, privacy regulations, and policies Collaborate with managers, analysts, and project teams Lead projects and teams or serve as a mentor Foster agile discipline and continuous delivery improvement using agility metrics Build frameworks for complex decision-making Own run-the-business intake, prioritization, and backlog management Manage maintenance, enhancement, production support, and operational work demand Facilitate governance and prioritization forums with business stakeholders Partner with line-of-business sponsors and technology teams Coordinate incident, problem, and service management activities Manage ServiceNow queues, SLA performance, and escalation processes Lead root cause analysis and corrective action planning Document and mitigate operational risks Maintain automation inventory and operational roadmap Prioritize enhancements based on risk, value, and business impact Coordinate release schedules and change management activities Drive adoption of operational standards and controls Requirements 4+ years of Product Management experience, product development experience, or equivalent demonstrated through work experience, training, military experience, or education Product Management, Operations, Process Excellence, or Technology background Experience managing application production support and operational backlogs Strong stakeholder management and executive communication skills Experience with Agile, Jira, ServiceNow, and operational governance Knowledge of automation solutions; Power Apps, Power Automate, Alteryx, and UiPath preferred Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear implications, actions, and decisions Demonstrated effective influencing and collaboration at all levels Exceptional problem-solving abilities Ability to translate complex business and operational concepts clearly to support sound decisions Excellent written and oral communication skills with ability to clearly communicate results Core Competencies Demonstrates expertise in Product Management, Operations, and Process Excellence, with a strong focus on stakeholder management, agile methodologies, and operational governance. Capable of leading teams, managing backlogs, and driving continuous improvement through effective communication and problem-solving. Highest-signal resume keywords Product Management Experience Agile Methodologies Stakeholder Management ServiceNow Management Operational Governance ATS Optimization Keywords Hard Skills Product Development Operational Backlog Management Process Excellence Root Cause Analysis Automation Solutions Soft Skills Executive Communication Collaboration Problem-Solving Influencing Industry Keywords Compliance Privacy Regulations Continuous Delivery Improvement Agility Metrics Change Management Tools & Technologies Jira ServiceNow Power Apps Power Automate Alteryx UiPath #J-18808-Ljbffr Jobtailor