Patient Care Assistant (Front Desk Receptionist)

Metro Infectious Disease Consultants Job Posting

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant (Front Desk Receptionist) to work at the clinic located in Overland Park, KS.

This Assistant's responsibilities include all duties related to the front-desk and some back-office. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Front Office Responsibilities:

• Filing of all scanned paperwork daily
• Fax clinic schedules to physicians for next clinic day.
• Prepare travel chart weekly
• Open and distribute mail, daily
• Print schedule for following clinic day. Verify that all progress notes and super-bills are attached
• Order office supplies
• Answer telephone calls, including closed offices at different locations
• Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension
• Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given
• Handle and process billing information daily
• Handle and process dictation, letters, and physician orders daily
• Register patients, enter and/or update patient demographics, make copies of vital information
• Collect co-payments and past due balances from patients at check-in/check-out desk
• Coordinate and process referral information for managed care patients
• Process medical records requests
• Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient's chief complaint and notify doctor when patient is ready to be seen
• Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record
• Ensure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered

Back Office Responsibilities:

• Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient's chief complaint and notify doctor when patient is ready to be seen
• Stock exam rooms with supplies each morning, clean rooms between patients
• Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted
• Other tasks as assigned by management