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Senior Director, AI-Powered Customer Success

Genesys

Genesys is looking for a Sr. Director of Customer Success Management who will lead a team of Customer Success Managers to ensure customer growth and retention. You will advocate for their journeys, providing strategic guidance and orchestrating initiatives to help customers achieve their business outcomes. Qualified candidates will have over 10 years of experience in a SaaS environment, strong leadership skills, and be proficient in leveraging data-driven insights to enhance customer success metrics. This role is based in the Town of Florida, New York. #J-18808-Ljbffr Genesys

Vacancy posted 3 days ago
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