Server

Job Description

Job Description

Red Robin Server – Delivering Exceptional Guest Experiences

Position: Server

Company: Sizzling Platter LLC

Location: Provo , UT

Job Type: Full-Time / Part-Time

About Us

At Red Robin, we’re known for our burgers, energy, and commitment to creating memorable guest experiences.

We pride ourselves on bringing guests together over great food, fun atmosphere, and friendly service. Our team members are at the heart of creating an enjoyable and engaging dining experience.

As a Server, you play a key role in delivering outstanding service and ensuring every guest feels welcomed and valued.

Position Summary

The Server is responsible for providing excellent guest service throughout the dining experience, including taking orders, delivering food and beverages, and ensuring guest satisfaction. This role works in a fast-paced, full-service restaurant environment and serves as a direct point of contact for guests.

This is a tipped, non-exempt position that interacts closely with guests and collaborates with both front-of-house and back-of-house teams.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

As a Server, you will:

• Greet guests promptly and provide attentive, friendly service throughout their visit
• Take accurate food and beverage orders and enter them into the point-of-sale system
• Deliver food and beverages to guests in a timely and professional manner
• Check in with guests to ensure satisfaction and address any requests or concerns
• Maintain knowledge of menu items, ingredients, and promotions to assist guests effectively
• Process payments accurately and efficiently
• Work collaboratively with kitchen staff, bartenders, and support team members
• Maintain cleanliness and organization of tables and service areas
• Follow all food safety, sanitation, and company service standards
• Adapt to varying responsibilities during shifts based on business needs

Preferred Qualifications

• Previous restaurant or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-volume environment
• Strong attention to detail and ability to multitask
• Positive attitude and guest-focused mindset
• Reliable, punctual, and team-oriented
• Flexible availability, including nights, weekends, and holidays

Compensation

Pay Range: $2.13 per hour – $2.13 per hour

This position may receive tips in addition to base pay where applicable.

Actual compensation will vary based on factors such as experience, skills, qualifications, location, and business needs. Compensation will comply with all federal, state, and local wage and tip laws.

This position is classified as non-exempt and is eligible for overtime in accordance with applicable laws.

Benefits

Eligible employees may have access to the following benefits, subject to plan terms and eligibility requirements:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid time off (where applicable under state/local law)
• Professional Development Program

Physical Requirements

This position requires the ability to perform the following, with or without reasonable accommodation:

• Stand and walk for extended periods
• Lift and carry up to 25–50 pounds
• Bend, reach, and move frequently
• Carry trays of food and beverages
• Work in a fast-paced, high-traffic restaurant environment

Work Environment

This role operates in a full-service restaurant environment with exposure to high guest volume, noise, and fast-paced service conditions. Team members are expected to follow all safety procedures and use appropriate protective equipment.

Equal Employment Opportunity

Sizzling Platter is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

Additional Information

This job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Duties may change at any time based on business needs.

Employment is at-will where permitted by law.