Guest Services Representative
$16 - $18 per hourLafrance Hospitality
Front Desk Attendant – TownePlace Suites by Marriott, Wareham, MA Join our team at TownePlace Suites by Marriott and enjoy a friendly work environment, opportunities for cross‑training, career growth, mentorship, and employee benefits such as hotel room discounts and company incentives. Pay: $16-18 per hour. Shifts are 3:00 pm–11:00 pm, primarily on weekends. Responsibilities Maintain a warm, welcoming, and professional demeanor while interacting with all guests. Check guests in and out of the hotel, ensuring proper payment is received and accurate information is recorded. Document and fulfill special guest requests. Answer the phone in a professional and helpful manner. Follow procedures for posting charges and settling guest accounts. Effectively address and resolve guest problems to increase satisfaction. Be knowledgeable of emergency procedures and hotel policies. Practice punctuality for scheduled shifts. Requirements Customer Service Experience. Hotel Experience is a plus but not required. Attention to detail. Reliability. #J-18808-Ljbffr Lafrance Hospitality
Vacancy posted 2 days ago
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