Certified Medical Assistant Urgent Care Float Pool

Job Summary AdventHealth seeks a Medical Assistant who will drive patient care initiatives by creating and owning the patient experience, perform and document procedures and assessments, administer treatments and follow‑up care, conduct diagnostic testing, ensure quality control, and provide excellent customer service. Benefits Medical, Dental, Vision Insurances Life, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 weeks 100% paid parental leave Career development Whole person well‑being resources Mental health resources and support Pet benefits Up to $2,000 sign‑on bonus Schedule and Shift Full‑time. Rotating schedule: two days on, two days off (Monday‑Thursday 8 am‑8 pm), split Fridays (usually 8 am‑2 pm or 2 pm‑8 pm), alternate weekends (required to work every other weekend, 8 am‑5 pm on Saturdays and Sundays), and some holidays. Address 10222 Bloomingdale Ave, Riverview, FL 33578 Job Description Drives customer service initiatives by creating and owning the patient experience. Performs and documents all procedures and assessments legibly and in accordance with department policy. Assesses patients during clinical check‑in, documents pertinent medical information and vital signs, and evaluates for signs of abuse or neglect using age‑specific guidelines. Administers treatments, medications, and follow‑up assessments as ordered by the provider, verifying as needed, and responds appropriately in clinical emergencies and triage situations. Conducts diagnostic and occupational medicine testing, including EKG, spirometry, audiometry, titmus, and pulse oximetry, and completes forensic testing collections per DOT and state guidelines. Completes check‑out duties and relays instructions and care information to patients or their families. Performs required Quality Control checklist to ensure patient safety. Follows CDC guidelines, infection prevention practices, uses PPE appropriately, performs hand washing according to policy, and adheres to safety regulations. Participates in departmental performance improvement initiatives. Trains newly hired clinical staff as needed. Provides excellent customer service to patients and visitors. Other duties as assigned. Qualifications Knowledge, Skills, and Abilities: Comprehensive knowledge of general medical assistant practices. Ability to communicate effectively in written and spoken English (reading, writing legibly, speaking and comprehending). Ability to operate a computer, copier, fax, and scanner. Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. Ability to multi‑task efficiently in a fast‑paced, high patient volume environment. Strong critical thinking skills (preferred). Education: High school graduate or equivalent (required). Work Experience: 1+ related work experience or graduate of an accredited medical assistant program with completion of externship (required). 6 months relevant experience within an AdventHealth facility (preferred). Previous MA experience (preferred). Previous urgent care/ED experience (preferred). Licenses and Certifications: Basic Life Support – CPR Cert (BLS) (required). American Association Medical Assistants (CMA) or Clinical Medical Assistant Certification (CMAC) or Registered Medical Assistant (RMA) or National Certified Medical Assistant (NCMA) or Certified Clinical Medical Assistant (CCMA) or Nationally Registered Certified Medical Assistant (NRCMA) or Licensed Paramedic (PARA) (required). Physical Requirements Physical requirements can be viewed at: Pay Range $17.11 – $27.38 per hour. Background Screening Requirement Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at Equal Opportunity Employer This facility is an equal opportunity employer and complies with federal, state, and local anti‑discrimination laws, regulations, and ordinances. #J-18808-Ljbffr AdventHealth