ERP System Administrator (Acumatica)
Full-time
IQ Clarity
IQ Clarity has a Dallas/Fort Worth based client that is looking to hire an experienced Acumatica ERP Administrator. The position will be onsite in their Dallas office and may require some travel to other company facilities as needed.
**Due to governmental requirements, all candidates must be US Citizens or Green Card Holders**
The ERP Systems Administrator provides technical support and troubleshooting for Acumatica ERP users, ensuring smooth system performance and user satisfaction. Key responsibilities include diagnosing and resolving application issues, maintaining accurate support records, creating knowledge base articles, and escalating complex problems as needed. This role also supports user training and contributes to ongoing process improvements.
Requirements:
Experience in technical support or help desk roles, preferably with ERP systems
Strong troubleshooting, analytical, and communication skills
Ability to explain technical concepts clearly to non-technical users
Familiarity with Acumatica ERP is a plus
Bachelor's degree in IT, Computer Science, Accounting, or related field (or equivalent experience)
Preferred:
Experience with Acumatica administration or configuration
ERP/SaaS support background
Knowledge of customer service best practices
Vacancy posted more than 2 months ago
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