Insurance Operations & Reporting Specialist

Job Description

Job Description

Wealth Alliance Group (WAG) is seeking a highly organized, analytical, and tech-savvy Insurance Operations & Reporting Specialist to join our in-office Operations team.

This is a reporting-focused role for someone who enjoys working with data, spreadsheets, systems, and problem-solving. You'll track agent licensing and carrier readiness, maintain accurate reporting, identify discrepancies, and help resolve issues across multiple systems.

Insurance experience is a plus, but not required. Strong reporting and spreadsheet skills are essential.

What You'll Do

• Build, maintain, and analyze daily operational reports.
• Track agent licensing, contracting, certifications, appointments, and Ready-to-Sell status.
• Reconcile data across carrier portals, licensing systems, CRM platforms, and internal reports.
• Identify and resolve missing, conflicting, or inaccurate information.
• Use Google Sheets and Excel to manage large datasets, formulas, lookups, trackers, and dashboards.
• Troubleshoot carrier portals, contracting platforms, and licensing systems.
• Assist agents with contracting and carrier requirements.
• Maintain accurate records and operational documentation.

What You Need

• Strong Google Sheets and Microsoft Excel skills.
• Experience working with reports, formulas, large datasets, and data reconciliation.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail and organization.
• Ability to learn new software and systems quickly.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred, But Not Required

• Insurance operations, licensing, contracting, or compliance experience.
• Medicare, ACA, or health insurance experience.
• Experience with CRM systems, Monday.com, NIPR, Sircon, or similar platforms.

Who We're Looking For

You're someone who enjoys working with data, finding discrepancies, solving problems, and making processes more efficient. You're also patient and personable and can help others navigate systems and processes when needed.

Why WAG?

Your work will directly impact our agents' success by helping ensure they are properly licensed, contracted, and Ready to Sell.

If you're great with spreadsheets, comfortable with technology, and enjoy turning complex information into accurate, actionable reporting , we'd love to meet you.