Jr Escrow Officer Office Administrator

Job Description

Job Description

Flying S Title and Escrow is a subsidiary of Title Financial Corporation (TFC) . We seek a Jr. Escrow Officer / Office Administrator to join our team in Billings, MT. TFC is a family-owned company providing Title and Escrow Services since 1905. We pride ourselves on taking great people and growing and developing them with employees who have spent their entire careers with us!

If you want to work for a company where Everyone Counts , is committed to doing the Right Thing , Takes the Smart Risk , believes Attitude is Everything , and Everyone has the Opportunity to Make a Difference , then keep reading.

If you do not meet the full requirements and are interested a Jr. Escrow Officer or Escrow Assistant position may be considered for the right candidate wanting to learn and grow.

The ideal team member:

• Four years’ experience, including experience as an Escrow Officer, Escrow Assistant, or other related experience.
• Has a passion for working with people, is customer service oriented, and has the ability to create meaningful relationships.
• Excellent Sales and marketing skills.
• Is very organized with attention to detail and has proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Has the ability to prioritize tasks and to notify others when assistance is needed.
• Ability to function well in a high-paced environment.
• Basic to advanced computer skills, including Google Suite or related software, and has the ability to learn new programs.
• Must be at least 18 years of age and have a valid driver’s license.
• A High School diploma or equivalent is required.
• Must have a producer license or have the ability to receive one within 90 days of starting (MT only)
• Must have a Notary or receive one within 90 days of starting.

About the position

The Escrow Officer is responsible for managing escrow files from the date of receipt through the date of completion. **** This involves the administration of construction escrow accounts and basic commercial and residential accounts. When needed, assist in preparing more complex escrow transactions. **** This position is responsible for curative matters and title exceptions to be cleared and may have the authority to waive exceptions. Smooth and efficient closings are essential since this position is responsible for conducting all stages of the transaction to the satisfaction of all parties involved. Pre- and post-closing tasks require extensive phone and personal contact.

This position reports to the Vice President / County Manager.

Escrow Duties

• Answer and direct incoming phone calls; greet and assist visitors in a professional and courteous manner
• Manage incoming and outgoing mail, scanning, filing, and document organization
• Perform general clerical duties, including filing, copying, scanning, and basic data entry
• Maintain office supplies and support general office organization and operations
• Assist with billing and invoicing for title insurance, escrow closings, and related services
• Support escrow staff and office operations with administrative tasks as needed
• Operate a company or personal vehicle for company errands, training, or business purposes as required

Additional Responsibilities

• Adhere to company policies, procedures, and industry regulations
• Maintain accurate records and handle confidential information with discretion
• Communicate professionally with customers and coworkers by phone, email, and in person
• Adapt to evolving responsibilities and procedures with a positive attitude
• Perform other related duties as assigned

Required Skills/Abilities

• Strong verbal and written communication skills
• Excellent interpersonal and customer service abilities
• Strong organizational skills with close attention to detail
• Ability to manage time, meet deadlines, and multitask effectively
• Ability to work independently and as part of a team
• Basic analytical and problem-solving skills
• Willingness to learn and take direction from senior staff
• Ability to handle sensitive and confidential information appropriately
• Comfortable in a fast-paced, deadline-driven environment
• Proficient computer skills include basic navigation, the ability to learn new programs, and experience with Microsoft Office Suite, or related software.
• Ability to operate a company or personal vehicle for business purposes.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds on occasion
• May require occasional travel to client meetings, community events, off-site closings, and training

We offer:

Competitive benefits plan including medical, dental, vision, basic life insurance, and short-term disability coverage for employees. In addition, we offer a 401(k) with a competitive discretionary match, discount on closing fees, early paycheck access, wellness program, pet insurance, and voluntary plans, including accident, hospital plans, and more! New employees receive 24 hours of FTO on their first check with additional accrual for a total of three weeks of Flexible Time Off each year. In addition, employees receive 11 paid holidays, Volunteer Time Off, Parent Leave, Grandparent Leave, and more!

Flying S Title and Escrow, and TFC are equal opportunity employers. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the position. Applicants offered a position must be able to pass a pre-employment background and MVR check.