Veterinary Technician

Pay: $18.00 - $22.00 per hour Job Description: Veterinary Technician Vetopia Animal Health 1043 Executive Dr, Hixson, TN 37343 Location: Chattanooga / Hixson, TN Type: Full-Time Pay: $18.00 – $22.00 per hour About Vetopia Vetopia is a privately owned veterinary practice reimagining care through intentional design, collaborative medicine, and human-centered systems. We believe better care for pets starts with better care for people. We are Fear-Free, tech-forward, and deeply committed to building a workplace grounded in trust, clarity, collaborative decision-making, and accountability. Role Purpose The Veterinary Technician plays a key role in supporting medical excellence, team cohesion, and daily hospital flow. Your presence, communication, and reliability help keep the day running smoothly while you grow your clinical skills alongside a supportive team. Reports To Practice Lead / Lead Veterinarian Employment Type and Schedule Full-time. Schedule and days to be coordinated based on hospital needs and candidate availability. What You'll Do — Clinical Care IV catheter placement, venipuncture, blood draws (preferred but not required) Anesthesia monitoring and recovery Dental cleanings and radiography Diagnostic testing and patient preparation Fear-Free handling and patient comfort Maintain accurate medical history and documentation Support client education Room turnover — cleaning and disinfecting exam rooms between patients to prevent the spread of contagious disease What You’ll Do — Client Communication and Phone Duties As a technician, you serve as the clinical voice of the practice on the phone. Your medical knowledge allows you to handle calls that go well beyond scheduling. Phone triage — assess symptom descriptions from pet owners and determine whether a situation requires emergency care, a same-day visit, or a scheduled appointment Medical questions — answer questions about symptoms, dietary needs, and general animal care within your scope Medication and aftercare — explain how to administer prescriptions at home and relay post-operative care instructions Client follow-ups — check in on hospitalized or recovering patients to monitor progress and flag concerns to the veterinarian Doctor communication — triage incoming questions and elevate complex, diagnosis-dependent, or urgent inquiries directly to the veterinarian Scheduling — book appointments, surgeries, and specialized visits Prescription refills — process refill requests and confirm veterinarian approval before release Documentation — accurately log call details into the patient's medical record, which serves as a legal document for the practice What You’ll Do — Team Support and Flow Support daily workflow planning and task coordination Anticipate needs during busy periods Collaborate closely with team members What You’ll Do — Training and Growth Open to learning and skill development Receptive to feedback and mentorship Demonstrate dedication to advancing clinical skills What You’ll Do — Communication and Culture Demonstrate approachability and professionalism Maintain open body language, eye contact, and a positive tone Greet teammates and contribute to a welcoming environment Contribute to a culture of openness, trust, respect, and clear communication What We’re Looking For 2+ years of hands‑on veterinary clinical experience Solid technical foundation with room to grow Clear, respectful, and proactive communicator Comfortable with collaborative decision‑making and accountability Open to feedback and continuous improvement Accountable, emotionally mature, and team‑oriented Licensure is welcome but not required. Mindset, communication, and fit matter most. What You’ll Get Competitive pay based on experience ($18–$22/hour) PTO Health insurance reimbursement CE allowance Scrub & Shoes allowance Employee discount program Fear-Free certification covered A meaningful voice in how the practice operates and evolves A thoughtful, supportive, mission‑aligned team Job Details Job Type: Full-Time Benefits: PTO, Health insurance reimbursement, CE allowance, Scrub allowance, Employee discount Work Location : In person - Hixson, TN Benefits Continuing education credits Employee discount Flexible schedule Paid time off Experience Veterinary technician: 3 years (Preferred) Work Location: In person #J-18808-Ljbffr