Retail Cash Area Supervisor (Orlando Premium)

Job Title

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

• Provide consistently high standards of customer experience within the store in accordance with PUMA's brand values and service standards,
• Ensure the store consistently meets or exceeds sales, KPIs, and profitability targets through training cashiers,
• Responsible for using cash registers and accurate processing of all transactions,
• Responsible for accurate opening and/or closing of registers and audits,
• Responsible for processing all returns, refunds, exchanges and customer concerns,
• Ensure accurate and timely completion of operational and financial reports,
• Adhere to internal policies, safety regulations, and hygiene standards,
• Handle customer complaints and escalate issues to the Retail Store Manager or Retail Assistant Store Manager as needed.

Your Talent

• Minimum of 1-2 years in a retail environment, with at least 1 year in a supervisory role,
• Minimum completed full school/vocational school education (i.e. high school diploma), or higher,
• Managing cash transactions, discounts, and ensuring accurate financial reporting,
• Maintaining high standards of customer experience in line with brand values,
• Monitoring staff performance, planning schedules, and ensuring adherence to responsibilities,
• Managing store operations, including opening and closing procedures, cleanliness, and order,
• Adhere to labor and production discipline, safety regulations, and hygiene standards,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $16.50 - $18.50 + Bonus + Benefits

Pay may vary depending on job-related knowledge, skills, and experience

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people - with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.