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Registered Nurse - Program Manager - Clinical Education

Veterans Affairs, Veterans Health Administration

Summary

The Registered Nurse (RN) Program Manager (Supervisor) provides leadership for a facility-wide program - overseeing planning - organization - direction - and evaluation of the program and its staff. The role influences care standards and staff safety across the continuum - ensures compliance with National Directives - and leads staff education - orientation - competencies - and quality improvement efforts. The Supervisor collaborates with others to enhance and deliver holistic - high-quality care.

Qualifications

Basic Requirements:

  • English Language Proficiency
  • In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
  • OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
  • Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
  • (Reference VA Handbook 5005 - Appendix G6)
  • OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
  • Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
  • Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
  • Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
  • Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
  • The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment:
  • Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
  • An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
  • Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
  • An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
  • Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
  • Self-directed in goal setting for managing complex client situations
  • An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
  • OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
  • OR a Master's degree in nursing (MSN) and no additional professional nursing experience
  • OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
  • Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
  • A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
  • OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
  • OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
  • OR a Doctoral degree in Nursing with no professional nursing experience
  • OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
  • Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
  • MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
  • *Note: Foreign education programs/degrees are not creditable as related degrees
  • Reference: For more information on this qualification standard - please visit
  • Physical Requirements: Heavy lifting (45 lbs
  • and over)
  • Heavy carrying (45 lbs
  • and over)
  • Straight pulling and pushing
  • reaching above shoulder
  • use of fingers
  • both hands required
  • walking and standing up to 8 hours
  • repeated bending
  • Ability for rapid mental and muscular coordination simultaneously
  • hearing aid permitted.

Duties

  • The Registered Nurse (RN) Program Manager responsible for delivering and supervising all aspects of the nursing process while coordinating patient care focused on education - self-management - and satisfaction across the continuum of care
  • Ensures adherence to established policies and guidelines - collaborates with the interdisciplinary team to influence positive care outcomes - and actively participates in quality improvement and customer service initiatives at the unit or program level
  • Duties include but not limited to the following: Evaluates practice in an ongoing process - based on best evidence
  • Provides peers with informal constructive feedback for improvement
  • Fosters a safe and supportive environment conducive to the professional development of healthcare professionals
  • Contributes professional nursing perspective in discussions with the interdisciplinary team
  • Partners with others to effect change and produce optimal outcomes
  • Shares educational findings - experiences - and ideas with peers
  • Questions clinical practices for the purpose of providing evidence-based care
  • Participates in activities and strategies to sustain an evidence-based-practice culture
  • Evaluates the program - collecting and submitting facility performance measures
  • Participates in quality improvement activities for nursing and develops performance measures to ensure programmatic outcomes are successful
  • Ensures the organization's strategic plan - mission - vision - and values are understood by the team and integrated into the progam's strategies - goals - objectives - work plans and products - and services
  • Communicates and evaluates assignments - projects - problems to be solved - actionable events - milestones - and/or program issues under review - and timeframes for completion
  • Demonstrates proficiency in leadership based on sound judgment - critical thinking - and deliberate planning
  • Leads discussions with facility leaders regarding program goals and requirements to meet the operational needs of the facility and program
  • Provides strategic advice and recommendations - while collectively collaborating with the program staff to develop solutions to complex issues and reporting actions to leadership
  • Preferred Experience: Minimum of five (5) years of recent clinical nursing experience
  • Minimum of three (3) years of nursing education - staff development - faculty - clinical instruction - professional development - or healthcare education experience
  • Two to three (2-3)years of demonstrated progressive leadership experience in healthcare - nursing education - clinical operations - program management - or quality improvement initiatives
  • Experience designing - implementing - and evaluating educational programs for healthcare professionals
  • Experience leading interdisciplinary teams and collaborating with organizational stakeholders
  • Experience utilizing data and outcome measures to evaluate program effectiveness and organizational performance
  • Familiarity with community educational resources in the area
  • Proficiency in Electronic Health Record systems and clinical workflows
  • Experience as academic faculty - adjunct faculty - clinical instructor - nurse residency educator - nursing professional development practitioner - or healthcare educator preferred
  • Experience developing and delivering educational programs in both academic and healthcare settings
  • Experience mentoring nursing students - new graduate nurses - preceptors - and clinical staff
  • Experience with curriculum development - competency management - and adult learning principles
  • Experience with accreditation standards - regulatory requirements - and performance improvement initiatives
  • Experience with simulation-based learning - virtual learning platforms - learning management systems - and educational technology
  • Experience managing multiple projects - budgets - and organizational priorities
  • Experience with evidence-based practice - research utilization - scholarly activities - and outcome evaluation
  • Demonstrated commitment to advancing nursing excellence - patient safety - employee engagement - and continuous quality improvement
  • VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30 am to 4:00 pm M-F Telework: Not Authorized Virtual: This is not a virtual position
  • Relocation/Recruitment Incentives: Not Authorized EDRP: Not Authorized Permanent Change of Station (PCS): Not Authorized
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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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