Lead Cyber Systems Administrator

Position Description & Qualifications

Serco is seeking a Cyber Systems Administrator to lead and support the help desk team withing the 705th CTS Distributed Mission Operations Center – Infrastructure Development and Engineering (DMOC‑IDE) team at Kirtland AFB in Albuquerque, New Mexico.

This role is essential to maintaining and securing the systems that power mission‑critical simulation software, network infrastructure, and Live‑Virtual‑Constructive (LVC) Distributed Mission Operations (DMO). The System Administrator will ensure reliable system performance, support system configuration and integration, manage vulnerabilities, and maintain compliance with DoD cybersecurity requirements across the DMOC Battlespace.

Core System Administration

• Install, configure, and maintain NIPR/SIPR Windows and Linux systems, servers, and mission‑support applications.

• Manage system accounts, permissions, directory services, and system policies in Active Directory.

• Perform system maintenance, hardware, peripherals, and performance optimization.

• Support system integration and testing activities alongside engineering and simulation teams.

Security, Hardening & Vulnerability Management

• Operate and maintain security tools such as Splunk, ACAS, DISA STIG and POA&M process.

• Support ATO sustainment efforts by maintaining compliant configurations and assisting with assessment preparations.

• Assist with maintaining cybersecurity artifacts and system compliance documentation.

Organization Leadership

• Provide technical and logistical leadership by coordinating with administrative and organizational leaders and system owners.

• Contribute to system upgrades, feature enhancements, and modernization efforts.

• Ability to align workflows to results-driven solutions in large environments.

Operational & Mission Support

• Support DMOC system operations during exercises, events, integration periods, and test windows.

• Collaborate with network engineers, software developers, mission system operators, and cybersecurity teams.

• Lead desktop support team through resource management and project plans.

• Maintain systems to ensure high availability, reliability, and readiness for mission execution.

To be successful in this role, you will have:

• An active TS/SCI clearance

• Bachelor’s Degree and 7 years of system administration experience

• OR Associate Degree with 10 years of technical leadership

• 3 years administering and assessing Windows/Linux systems for configuration compliance (NIST SP 800‑53 / RMF‑aligned).

• 3 years evaluating system security controls and supporting compliance or accreditation activities.

• 2 years experience maintaining cybersecurity documentation, system artifacts, or audit evidence.

• 2 years researching system vulnerabilities and recommending remediation strategies.

• Familiarity with system requirements development, validation, and verification.

• DoD 8570/8140 IAT Level II certification (must achieve IAT III within 6 months).

Additional Desired Skills and experience:

• Experience with technology project planning and deployment.

• Prior experience with customer facing role in cross functional or multi‑network environments.

• Experience supporting government agencies or large defense programs.

• Strong communication skills and ability to present technical information effectively.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: . If you require an accommodation with the application process please email: View email address on click.appcast.io or call the HR Service Desk at View phone number on click.appcast.io, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email View email address on click.appcast.io .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance

• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

• 401(k) plan that includes employer matching funds

• Tuition reimbursement program

• Life insurance and disability coverage

• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Employee Assistance Plan

To review all Serco benefits please visit: .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: View email address on click.appcast.io .