Territory Manager NYC

Territory Manager

Opportunity to join one of the world's fastest-growing leaders in the non-acute care medical device space, in a developmental role with clear pathway to promotion (~2 years). With 50+ years of engineering excellence and more than 30,000 systems installed globally, we're known for breakthrough results, unmatched reliability, and unwavering customer commitment. Our legacy is strong, our technology is exceptional and we're just getting started. The Territory Manager (TM) is a field based role supporting the adoption, utilization, and commercial success of our technology with a focus in metro NYC. This dynamic contributor partners closely with the local Area Sales Manager (ASMs) to prospect, build pipeline, support closing activities, and ensure exceptional customer experience throughout the account lifecycle. If you thrive in hands-on environments, build strong customer relationships, and are energized by blending customer-facing support with commercial execution, this role is for you.

Compensation:

• Starting base salary of $65,000 + uncapped performance-based incentives, with estimated OTE of $135,000+ (at plan)
• $600 monthly car allowance, plus gas reimbursement
• Comprehensive benefits package including Medical, Dental, FSA/HSA/HRA Options, Vision, Life, AD&D, LTD, STD, and 401(k) with company match.
• Clearly defined development pathway to promotion in ~2 years into job with $225K OTE

Key Responsibilities:

• Partner with ASMs to identify, research, and qualify new prospects
• Execute outbound outreach and lead follow-up to support pipeline development
• Support product demonstrations, evaluations, proposals, and installations
• Assist ASMs in advancing opportunities and closing business
• Represent the brand at regional events, workshops, demos, and tradeshows
• Support tactics that grow utilization, referrals, and upsell opportunities
• Maintain CRM data to ensure pipeline visibility, territory insights, and action planning
• Support / Serve as a primary point of contact for new customer onboarding and activation
• Support installation readiness and ensure a smooth site experience
• Coordinate training requirements with Clinical Education and Customer Service
• Deliver ongoing, high-touch account support to drive utilization and satisfaction
• Identify emerging customer needs and escalate service/training requests as needed
• Strengthen customer relationships to improve retention, referrals, and long-term value

Qualifications:

• Live in Metro NYC
• 2+ years of sales or customer-facing experience; medical device, capital preferred
• Strong relationship-builder with a customer-first mindset
• Comfort learning and communicating clinical/technical product information
• Highly organized, accountable, and proactive in managing multiple priorities
• Experience supporting sales teams and/or customer education is a plus
• CRM fluency (Salesforce preferred)
• Strong written & verbal communication skills
• Bachelor's degree preferred
• Ability to relocate for future promotion to ASM (on target earnings $250K)