Pharmacy Technician

Pharmacy TechnicianHelp VA Careers - PharmacyTotal Rewards of a Allied Health ProfessionalControlled SubstanceDocuments all controlled substance-related transactions as indicated by VA and DEA guidelines.Assures that inventory counts are correct at the time of restocking.Ensures that proper handoff occurs when receiving or delivering controlled substances, always assuring that these medications are never left unsecured.Reports unresolvable discrepancies to immediate area supervisor for resolution. Assist in investigating, witnessing, and resolving discrepancies.Inspects each dosage form dispensed for damage or discoloration and removes damaged or expired products from stock.Provides supervisor with name, manufacturer, lot number, and expiration dates of all damaged or expired controlled substances needing to be adjusted in inventory, including when newly opened, sealed containers contain a greater or lesser quantity than noted on the package, so that balance adjustment can be performed.Assists with securely packaging all damaged, expired, or returned controlled substances awaiting destruction.Complies with all laws, regulations, directives, policies, and procedures applying to the dispensing, storage, transfer, inventory, and accountability of controlled substances.Community Care PrescriptionReceives faxed, mailed, electronically prescribed, or delivered prescriptions written by Non-VA providers and processes all received prescriptions to include assessment of appropriateness and eligibility, prioritizing urgent prescriptions first.Utilizes electronic health record, or other related sites to determine authorization and eligibility of Non-VA Care by the William S. Middleton Memorial Veterans Hospital.Communicates with patients concerning prescriptions received from unauthorized provider visits and handles prescriptions appropriately, whether forwarding to primary care provider, returning to patient, and/or documenting in electronic health record.Reviews authorized prescriptions for appropriateness using Pharmacy Technician knowledge, as well as knowledge concerning the national drug formulary and local VA formulary requirements.Communicates with Non-VA providers and staff to request clarification of prescriptions or medication changes due to VA formulary and forwards all changes and clarifications to a licensed pharmacist to receive from the Non-VA representative and documents these actions on the prescription or in electronic health record.Initiates the non-formulary/prior authorization process with the non-VA provider and records needed documentation in electronic health record.Follows up via phone and/or fax with Non-VA Provider regarding initiated communications concerning non-formulary/prior authorization medications, clarifications, or medication change requests frequently, and documents in electronic health record.Community and Self-Directed Care Telephone TriageAssists the Community Care and Self-Directed Care Clinical Pharmacist with inbound and outbound phone calls relating to community and self-directed care that do not require a pharmacists' knowledge.Utilizes pharmacy information systems to answer patient or provider questions related to status of their prescription(s), completion date, package tracking, etc.Monitors community and self-directed care pharmacy voicemail regularly throughout shift and addresses messages promptly.Transfers calls or messages to the Community Self Directed Care Clinical Pharmacist as appropriate.Documents phone conversations in electronic health record for future reference if appropriate.Work Schedule: Monday-Friday 0830-1700Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VAInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Telework: N/AVirtual: This is not a virtual position.Functional Statement #: 10241F