Business Development Associate

Customer Service RepresentativeBe the first point of contact for customers reaching out about service — building real communication and relationship-building skills every dayMake outbound contacts daily across a range of campaigns, learning how data-driven sales and marketing actually workBook and confirm appointments, and problem-solve to recover no-shows and reschedulesMonitor and respond to AI-assisted communications, getting hands-on with the tools shaping the future of customer engagementTrack your own performance against clear daily and weekly goals — learn to read metrics like a business owner wouldRepresent your assigned dealership brand(s) with professionalism and confidenceRequirementsRecent college graduates or early-career professionals — no prior automotive or BDC experience requiredStrong communicator, comfortable on the phone and in writingCompetitive, goal-oriented, and eager to learn in a fast-paced environmentCoachable — someone who takes feedback well and takes ownership of their resultsComfortable picking up new software and tools quickly (we provide full training)