GenAI Ops Intent Lead

GenAI Ops Intent Lead Location: Dallas, Texas, United States CGI is looking for a GenAI Ops Intent Lead responsible for defining, prioritizing, and delivering Generative AI initiatives across the enterprise. The role bridges business stakeholders, engineering teams, governance functions, and platform teams to ensure measurable business outcomes. Responsibilities Own the end‑to‑end lifecycle of GenAI use cases from intake and prioritization through deployment, adoption and value realization. Own the GenAI use case lifecycle from ideation through production deployment. Partner with business stakeholders to identify, assess, and prioritize GenAI opportunities. Define business objectives, success criteria, KPIs, and value realization metrics. Develop and maintain product roadmaps for GenAI initiatives. Serve as the primary interface between business, technology, governance, and delivery teams. Facilitate workshops, discovery sessions, and use case intake discussions. Manage stakeholder expectations and ensure alignment on priorities and outcomes. Communicate program progress, risks, and achievements to leadership teams. Guide engineering teams on business priorities and expected outcomes. Support sprint planning, backlog prioritization, and release planning activities. Ensure alignment between business objectives and technical implementation. Participate in architecture, governance, and production readiness reviews. Define and track KPIs related to productivity improvements, user adoption, operational efficiency, cost optimization, and business impact. Monitor realized benefits and identify opportunities for continuous improvement. Support ROI measurement and reporting activities. Collaborate with governance, risk, and compliance teams to ensure alignment with enterprise standards. Support Standards of Care (SoC), responsible AI, and model governance processes. Participate in use‑case risk assessments and approval workflows. Drive user adoption and organizational readiness initiatives. Coordinate training, communications, and stakeholder engagement activities. Gather feedback and prioritize enhancements based on business needs. Qualifications 8+ years of experience in Product Management, Program Management, Business Analysis, Consulting, or Technology Delivery. 3+ years of experience working with Generative AI, AI/ML solutions, data platforms, or digital transformation initiatives. Strong understanding of Product Management, Agile Delivery, Business Process Transformation, Generative AI concepts, and Enterprise Technology Platforms. Experience managing stakeholder relationships across business and technology organizations. Proven ability to define roadmaps, prioritize backlogs, and deliver business outcomes. Strong communication, facilitation, and executive presentation skills. Experience in Banking, Financial Services, or highly regulated industries. Familiarity with Retrieval Augmented Generation (RAG), Agentic AI, AI Governance, and Model Risk Management (MRM). Experience leading enterprise platform or transformation initiatives. Successful onboarding and delivery of GenAI use cases. Achievement of defined business outcomes and KPIs. Increased user adoption and business engagement. Effective prioritization and governance of the GenAI portfolio. Improved time to value for GenAI initiatives. Alignment of GenAI investments with strategic business objectives. Compensation A reasonable estimate of the current range for this role in the U.S. is $89,600.00 – $156,700.00. Benefits Competitive compensation Comprehensive insurance options Matching contributions through 401(k) and share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and wellbeing programs Equal Employment Opportunity Qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristic to the extent required by applicable law. Reasonable Accommodations CGI provides reasonable accommodations to qualified individuals with disabilities. If an accommodation is needed to apply for this role in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on click.appcast.io with the Position ID of this opportunity. Background Check All CGI offers of employment in the U.S. are contingent upon the successful completion of a background investigation. Background investigation components may vary based on assignment or security clearance requirements. #J-18808-Ljbffr CGI Njoyn