Bilingual Sales Associate - North West Houston

Bilingual Sales Associate - North West Houston

The Sales Associate will serve as a key representative of the organization to our external clients. This role will focus on delivering outstanding customer service through daily interactions with clients while creating value for the organization and for our clients. This person will proactively enhance the company acceptance and branding in the market while applying best practices and processes during the transactions and services provided.

Minimum experience and requirements:

• High School Diploma or GED.
• Must speak Spanish fluently and at least basic English communication.
• Ability using computer's keyboard (letters and numbers) and computer mouse.
• Detail oriented especially when reading, writing, and counting numbers and currency.

You will be responsible for driving the results and development of the organization. To be successful in this role, you must have at least the following key competencies:

• Strong verbal & written communication skills for constant interaction with customers in person or by phone.
• Passion to provide outstanding customer service.
• Ability to analyze customer needs, advises about rates, & make recommendations.
• Ability to gather key information to find solutions for our customers.
• Maintains confidentiality of customer information.
• Ability to manage large amounts of cash transactions.
• Team player, collaborator, and service oriented.
• Maintains a clean and organized work environment.
• Maintains and applies current procedural knowledge for compliance guideline standards.
• Other tasks as assigned by management.

The physical demands described here represent what an employee should do to complete the essential functions of the job. Reasonable accommodation can be made for people with disabilities so they can complete essential tasks of the job.

Work Demands

• Office Environment.
• Open sales floor or a supermarket customer service booth.
• The environment in this position may vary based on the location of the store. It is expected that the noise level in commercial locations is at a moderate level.

Physical Demands

• Frequent sitting and operating of computers, phone, calculator.
• Hand manipulation: Use of hands to grab, organize, turn things, and related (20% to 50% of the time).
• Observing, listening, and talking to customers and coworkers (70% of the time)
• Sitting: 80% of the time.
• Standing/Walking: 1% to 20% of the time)
• Inclined/Bending: 1% to 20% of the time)
• Standing and/or carrying things up to 20 lbs. (1% to 5% of the time)
• Pushing/Pulling up to 20 lbs. (1% to 5% of the time)
• Extended sitting hours.
• Observing and listening.
• Cleaning and organizing as needed.
• Capture data: 20% to 35 of the time.

DolFinTech surge de la Fusin de dos grandes empresas, Barri Financial Group y DolEx Financial Services. Operamos en la mayor parte de los EE. UU. Con cientos de ubicaciones, y creciendo da a da, la empresa y sus empleados siempre estn buscando oportunidades para hacer la vida ms fcil a los clientes en este pas y atenderlos con la calidez que caracteriza a la cultura hispana. Uno de nuestros principales objetivos es convertirnos en la opcin preferida de nuestros clientes para realizar todos sus servicios financieros. Queremos que nuestros clientes encuentren en nosotros el lugar donde realizar todas sus transacciones cmodamente, en espaol o ingls, junto con el excelente nivel de servicio que nos caracteriza.

Nuestro propsito es brindar servicios financieros no bancarios de calidad superior a la poblacin hispana en los Estados Unidos. Como resultado, nuestros clientes nos han recompensado con su lealtad, permitiendo que nuestros empleados, accionistas y las comunidades donde vivimos podamos seguir avanzando. Contamos con una extensa lnea de productos que incluye cambio de cheques, transferencias de dinero, pagos de facturas, cambio de divisas, tarjetas telefnicas, tarjetas de dbito Visa prepagas, recarga mvil internacional, billetes de lotera y giros postales, adems de explorar varios otros productos.

El Asociado de Ventas actuar como un representante clave de la organizacin ante nuestros clientes externos. Este rol se centrar en brindar un excelente servicio a travs de interacciones diarias con los clientes y al mismo tiempo crear valor para la organizacin y para nuestros clientes. Esta persona mejorar proactivamente la aceptacin y la marca de la empresa en el mercado mientras aplica las mejores prcticas y procesos durante las transacciones y servicios prestados.

Diferentes horarios de 8:30 am - 8:30pm de Lunes a Domingo

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.