IT Support Associate

Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a unique opportunity to support our innovative team in enhancing our construction operations through technology. You'll engage with a diverse range of IT challenges and help shape our company’s technological advancements in a field that is continuously evolving. With competitive pay, you will be rewarded for your problem-solving skills and commitment to integrity and safety. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Snack/Drink Room. Don’t miss your chance to be part of a fun culture where your contributions truly make a difference. Your journey in tech innovation starts here! Make a difference as a IT Support Associate As a new IT Support Associate at Ace/Avant Concrete Construction Co., you will engage in various daily tasks that ensure our technology systems run smoothly. You’ll start your day by monitoring network performance and troubleshooting issues as they arise. Assisting team members with hardware and software inquiries will be a key part of your role, enabling you to develop strong relationships within our fun and energetic culture. Regularly updating and maintaining IT documentation will help improve overall efficiency. You'll also participate in quarterly training sessions to stay current on technology trends and solutions. Your contributions will play a vital role in maintaining a safe and innovative workplace, making each day an exciting challenge. Requirements for this IT Support Associate job To thrive as an IT Support Associate at Ace/Avant Concrete Construction Co., a diverse skill set is essential. Strong problem-solving abilities will enable you to quickly diagnose and resolve technical issues, ensuring minimal disruption to operations. Effective communication skills are crucial, as you’ll need to explain complex technology concepts to team members who may not be tech-savvy. Additionally, adaptability is vital in this fast-paced environment, as you'll encounter various challenges that require innovative approaches. A customer-service mindset will help you prioritize user satisfaction while maintaining the integrity of our systems. Furthermore, attention to detail will aid in accurately documenting issues and solutions, enhancing our overall IT processes. Embrace your enthusiasm for technology, and you’ll make a lasting impact within our energetic and safety-focused company culture. Join our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!