Member Services Representative

Membership Sales AssociateReports to: ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer skillsSpecial Skills:Strong customer service skillsResponsibilities:Membership salesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any messages on club software at member check-inAnswer phones in courteous, helpful, professional mannerCommunicate special events to members and guestsMaintain an atmosphere, which makes members feel welcomeFacilitate all member requests or forward to a managerMaintain professional disposition at all timesSell retail productsSchedule member services: tanning, etcFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in the Employee HandbookOpening and closing dutiesMeetings:Monthly or weekly department meetings employee training meetingsCompensation: $17.00 per hourCrunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.