Owner Relations Agent - 26180

Job Overview We are currently seeking an Owner Relations Agent to join our Customer Support team. Owner Relations Agent - Responsibilities Answer incoming owner relations calls regarding various issues, including revenue, land, division orders, JIB, A/R, and A/P. Log owner inquiries in a case tracking system and follow up on outstanding unresolved inquiries. Respond promptly to company needs and add value by building relationships and trust through client interactions and manage difficult or emotional situations. Ensure responses and interactions are accurate, timely and friendly. Manage emotions: remain calm, non-defensive, respectful. Participate in cross‑training to develop new skills, expand knowledge and improve the business and customer experience. Competitive Candidate Profile Demonstrated ability to manage multiple tasks and clients. Ability to multi‑task between several critical client situations at the same time. Ability to professionally interface with clients over the phone or through email. Strong self‑motivation, and ability to work independently or with a team. Strong organizational skills, sets priorities, and meets deadlines. Excellent written, oral, and interpersonal communication skills. 2–5 years of industry‑related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production. Proficiency in all Microsoft Office applications and various oil and gas software programs. High School degree or equivalent. Benefits Medical Dental Vision Income Protection (disability, life/AD&D, critical illness, accident) Employee Assistance Program (EAP) Healthcare Spending Account (HSA), Commuter benefits Lifestyle & Wellbeing Program Pet Insurance Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law. The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. #J-18808-Ljbffr Enverus