System Administrator

Job Description

Job Title: Windows Storage and High Availability (Systems Admin)

\n

Location: Redmond, WA

\n

Job Type: Full-Time

\n

Shift: Day/ Night Shift (Rotational Shift)

\n

\n

JOB DESCRIPTION:

\n

Standard for all Tracks

\n

o 4+ years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.

\n

o Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.

\n

\n

Technical Skills

\n

Storage & High Availability (HA):

\n

\n
• Hyper V | Hypervisor | Hyper V Architect
\n
• Cluster| Failover Cluster | Clustering
\n
• SAN | NAS-Storage Technologies
\n
• Backup technology -VSS- Volume Shadow Copy Service
\n
• Windows Firewall
\n
• Storage & Backup | Configuration | Types | Stack
\n
• Server 2008 till 2019 | features | variances.
\n
• Windows Update| Type of Updates | Cumulative Update | LTSC Long Term Service Channel
\n

\n

\n

DFS & MSDTC- Microsoft Distributed Transaction Coordinator

\n

\n
• VSS | Back up
\n
• Server Core machine | Server Hardware | Upgrading Server
\n

\n

\n

Points: - quorum in cluster

\n

\n
• Failover cluster
\n
• Hyper-V checkpoints
\n
• Check disk
\n

\n

\n

Soft Skills

\n

\n
• Leadership - handle technically challenging and politically sensitive customer situations
\n
• Strong communications skills – Excellent spoken and written English communication.
\n
• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
\n
• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
\n
• Demonstrable troubleshooting skills
\n
• Cross-team collaboration
\n

\n