Direct Care Specialist

Job description: Vision: Transforming Lives through Christ’s Love Mission: Operating Christ-Centered Residential and Retreat Centers Core Values: Hospitable Community/Authentic Relationships/Faith in Christ Location: Timothy Hill Ranch – Shreveport, LA Campus) Schedule(s): 6:00 AM-3:00PM, 3:00 PM – 11:00 PM (Full-Time) Department: Residential Programs / Direct Care About Timothy Hill Ranch Timothy Hill Ranch provides a safe, structured, and restorative environment for youth to grow, heal, and build life skills. Our mission‑driven culture centers on compassion, responsibility, accountability, and hope. We are looking for staff who bring a strong presence, a steady demeanor, and a heart for service. Position Summary The Daytime Direct Care Staff plays a crucial role in supporting our residents during high‑activity afternoon and evening hours. This position maintains a safety‑forward environment, provides restorative guidance, ensures smooth daily routines, and builds intentional and healthy rapport with the youth. You will be a confident leader during structured programming, meal times, recreation activities, transitions, and moments of crisis. Your presence helps promote emotional regulation, accountability, and success for each resident. Key Responsibilities: Resident Support & Engagement Provide a compassionate, steady presence for youth ages 13–18. Model positive decision‑making, communication, and conflict resolution. Facilitate recreation time, chores, program activities, and afternoon/evening routines. Build rapport with intention, consistency, and professionalism. Safety & Crisis Management Maintain a safety‑forward mindset in all environments. Confidently utilize crisis‑intervention skills and verbal de‑escalation techniques. When absolutely necessary, participate in physical restraint of up to 150 lbs (training provided). Observe, document, and communicate resident behaviors accurately. Program Operations Assist with transportation, mealtimes, medication coordination (non‑clinical), and structured programming. Uphold the mission, vision, and values of Timothy Hill Ranch in all decision‑making. Collaborate with teammates, supervisors, and leadership to ensure consistent care. Complete timely reports, logs, and incident documentation. Qualifications Required High school diploma or equivalent. Must be at least 21 years old (per licensing requirements). Ability to remain calm, confident, and in control during crisis situations. Physically able to assist in restraints up to 150 lbs when required (training provided). Strong communication skills and the ability to give clear, firm direction . Valid driver’s license and clean driving record. Preferred Experience in residential care, ministry, coaching, youth programs, law enforcement, or similar fields. Training in TCI, CPI, CARE, or other therapeutic crisis‑intervention models. Benefits Medical, dental, and vision insurance options. Paid time off and sick leave accrual. Holiday pay. Staff meals during designated shifts. Supportive, mission‑driven culture with ongoing professional development. Opportunities for advancement into Lead, Coordinator, or Supervisor roles. What Makes You a Strong Fit We are looking for someone who is: Confident but compassionate Firm but fair Mission‑minded and values‑aligned Consistent, reliable, and trustworthy Able to take charge when needed while still maintaining warmth and respect Join us in changing lives, one young person at a time. Job Type: Full‑time #J-18808-Ljbffr Timothy Hill Children's Ranch, Inc.