Payroll and Benefits Manager

Payroll and Benefits ManagerThe Payroll and Benefits Manager is responsible for owning and evolving the systems, programs, and infrastructure that power the employee experience across Radiance Holdings.This role will initially serve as the hands-on owner of payroll, benefits, and compensation administration, ensuring accuracy, compliance, and a high-quality employee experience. Over time, this role will evolve into a strategic builder responsible for designing scalable HR Operations systems and programs to support a growing multi-brand platform.This is a "player-coach" role for someone who thrives in both execution and design, building the future while running today's operations.Primary Responsibilities:Payroll & Benefits AdministrationOwn end-to-end payroll processing, ensuring accurate and timely executionOversee payroll tax filings and reporting (W-2, 941, etc.)Administer employee benefits programs including health, dental, vision, retirement (401k), leave and wellness offeringsServe as primary point of contact for employee payroll and benefits inquiriesEnsure compliance across federal, state, and local regulations (FLSA, ACA, ERISA, COBRA, FMLA, HIPAA)Compensation Strategy & AdministrationOwn compensation operations, including salary changes, bonus administration, and commission/variable pay supportPartner with VP of People Ops and leadership to design and evolve compensation philosophy and structureConduct market benchmarking and analysis to ensure competitive and equitable pay practicesSupport annual compensation cycles (merit reviews, promotions, adjustments)Ensure pay practices align with internal equity, budget constraints, and business growthBuild and maintain compensation frameworks that can scale across multiple brands and entitiesPeople Operations Systems & Process DesignOwn HRIS and payroll systems (ADP WFN), ensuring accuracy, scalability, and integrationDesign & manage workflows across the employee lifecycle (onboarding, comp changes, leaves, offboarding)Identify and eliminate manual processes through automation and system optimizationDevelop reporting and dashboards for payroll, compensation, and benefits insightsBenefits Strategy & Vendor ManagementLead annual benefits renewal process and vendor negotiationsEvaluate and evolve benefits offerings for competitiveness and cost-effectivenessPartner with brokers and vendors to optimize plans and employee experienceImprove employee communication and understanding of total rewardsCompliance ManagementEstablish and maintain a proactive compliance framework across payroll, benefits, and compensationConduct audits and ensure adherence to all regulatory requirementsMonitor regulatory changes and implement updates to policies and programsPartner cross-functionally with Legal and Finance on risk mitigationFuture-State Design & ScalabilityAssess current-state People Ops and identify opportunities to scaleDesign a multi-brand People Operations model (systems, workflows, governance)Build SOPs, documentation, and playbooksDevelop roadmap for future People Ops team structure (including potential specialist role)Experience, Skills and Abilities:6–10+ years in payroll, benefits, compensation, or People OperationsStrong experience with multi-state payroll and benefits complianceDemonstrated exposure to compensation programs or pay cycle managementExperience with HRIS systems (ADP WFN strongly preferred)Proven track record of improving systems or scaling HR operationsAdvanced knowledge of multi-state payroll processing, payroll tax requirements, wage and hour rules, and year-end payroll reporting.Strong technical understanding of benefits administration and compliance requirements, including ACA, COBRA, ERISA, FMLA, HIPAA, and related reporting obligations.Experience administering compensation programs, including salary changes, bonus administration, variable pay, market benchmarking, and pay cycle support.Proficiency with HRIS, payroll, and benefits platforms, with ADP WFN experience strongly preferred.Ability to audit payroll, benefits, compensation, and HRIS data for accuracy, compliance, and process improvement opportunities.Compensation:The salary range for this role is $85,000-$100,000 annually, commensurate on experience. This role is bonus-eligible and is based on company and individual performance; all bonuses are subject to board and CEO approval.Radiance Holdings is committed to Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex, age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under applicable federal, state, or local law.