Customer Integration Engineer

Customer Integration Engineer Location: Sunnyvale, California USA or Detroit, Michigan USA. About Us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. The Role In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure that customers receive responsive, high‑quality technical support and work closely with both our clients and internal engineering teams to ensure seamless integration of our technology into their vehicles. Located near our customers, you will be in a prime position to perform rapid diagnostics, identify issues in real time, and collaborate directly with customer engineering teams. This proximity allows you to maintain a holistic understanding of the system and effectively distinguish between vehicle‑related issues and those specific to the Wayve AI Driver. Key Responsibilities Provide hands‑on technical support to customers throughout the development and validation process Serve as the bridge between customer vehicle integration teams and Wayve’s internal engineering teams Troubleshoot and resolve technical issues related to our technology independently Escalate complex or critical issues to the appropriate internal stakeholders Develop deep understanding of customer systems and APIs (e.g., drive‑by‑wire) to effectively guide internal teams Maintain a system‑level perspective to identify root causes, whether vehicle‑based or software‑related About You Strong problem‑solving skills and analytical thinking Proven ability to lead investigations into platform or vehicle issues in collaboration with internal and customer teams; extensive hands‑on experience with development vehicles Proficiency with diagnostic and calibration tools (e.g., CANape or similar) Familiarity with terminal usage and a willingness to develop basic programming skills Solid understanding of vehicle communication protocols (e.g., CAN, Ethernet) and automotive system architectures Practical experience working in an automotive environment, ideally with a track record of bringing products to production Excellent communication and interpersonal skills for effective collaboration with both customers and internal teams Willingness to travel as required Benefits This is a full‑time role based in Sunnyvale or Detroit (hybrid model). The estimated salary range is $137,300 to $187,000, plus a competitive equity package, with compensation based on skills, qualifications, and experience. Wayve operates a hybrid working policy that blends time in our offices and workshops with remote work. Core working hours are flexible, allowing you to set a schedule that best suits you and your team. Equal Employment Opportunity Statement Wayve is committed to creating a diverse, fair, and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. For U.S. candidates, see the E‑Verify Notice and Participation and Right to Work information. #J-18808-Ljbffr