Junior Account Manager

Talent Services Account Manager Do you bring experience in customer support, account management, or technical implementations? Looking to launch or grow your career in Talent Services? If so, we'd love for you to join isolved Talent Acquisition as a full‑time Talent Services Account Manager. This opportunity goes beyond traditional customer service—it’s your chance to help shape the future of HR and recruiting in a dynamic, hybrid role. You'll work a standard 40‑hour week (Monday–Friday, 8:00 AM–5:00 PM) with a flexible hybrid schedule: three days in the office and two days working from home. Benefits Flexible Time Off (FTO) 4.5‑day workweek option 401(k) retirement plan Flexible Spending Accounts (FSAs) Medical, dental, vision, life, and supplemental insurance options Competitive employee referral program Hybrid work flexibility with two remote days each week A relaxed, casual workplace with a collaborative and supportive team culture About Isolved Talent Acquisition At isolved Talent Acquisition, we’re a driving force in hiring innovation. As part of isolved, a trusted leader in human capital management (HCM), we offer a seamless hiring‑to‑retention experience that helps businesses attract, hire, and retain top talent effectively. We provide companies with the flexibility to access a standalone talent acquisition solution or a fully integrated HCM platform that connects hiring, HR, payroll, and benefits into one powerful system—isolved People Cloud™. Our people‑first culture strives to create an experience‑centric environment where employees are empowered to be the heroes our clients need. What It’s Like to Be a Talent Services Account Manager As a Talent Services Account Manager, you become the heartbeat of client satisfaction, blending technical onboarding, product training and ongoing communication into a seamless experience. You act as the primary liaison between clients and internal teams, guiding them through recruitment workflows, maintaining compliant processes, and managing sensitive information with professionalism. You lead customized trainings, refine job advertisements, support candidate screening, and oversee technical setups—from configuring ATS features to resolving tier‑1 troubleshooting issues. You also dive into data analysis to prepare performance reports, identify engagement risks, and recommend improvements that strengthen client retention. Alongside these responsibilities, you handle scheduling, documentation, light billing support, and other administrative tasks. Does This Sound Like You? High school diploma or equivalent 1–3 years of relevant experience in customer service, account management or technical implementation role Excellent written and verbal communication skills with strong interpersonal abilities Demonstrated proficiency in multitasking, time management and handling multiple client priorities simultaneously Compensation Our compensation framework is competitive and tailored to individual qualifications. Base salary, performance‑linked bonuses or commissions, long‑term incentives, and a comprehensive benefits portfolio are considered in alignment with geographic location, job‑specific competencies, education, certifications, and experience. #J-18808-Ljbffr iSolved HCM