ITS Lead - KEY

Job Title: ITS Lead - KEY

Location(s): Monterey, CA

Hours: Regular Full-Time

Salary Range: $107k/yr - $119k/yr

Clearance Requirements

N/A

What you will be doing:

This position provides the highest level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for complex network, desktop, and server problems. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations.

Position Requirements

Minimum Requirements:

Experience:

• A minimum of 4+ years of experience
• Advanced knowledge of current Microsoft desktop and server operating systems
• Advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications
• Advanced knowledge of computer and server hardware.
• Familiarity with network troubleshooting.
• Familiarity with Ivanti Management Suite, Microsoft SCCM, or Jamf Pro.
• Professional customer service skill
• Must be resourceful and able to take initiative in a dynamic environment.
• Ability to troubleshoot technical problems effectively and efficiently.

Education:

• BA/BS from an accredited college or university
• AA/AS with 7+ years experience.

Certifications:

• Require anyone of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification.
• PMI Certification required.
• Windows or Apple Certified Technician

Physical Demands

This is largely a sedentary role; however, some filing is required. The ability to move files, open filing cabinets, and bend or stand as necessary would be required.

Why JASINT ?

At JASINT, we proudly boast a "together we can" attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels, and that's why we are seeking you!

We understand and respect the dedication and sacrifice required to serve our nation's greatest efforts, and our commitment, in turn, is to Support You!

JASINT cares about your work-life balance and offers competitive benefits to help you at every stage of your personal and professional life by providing the following: Retirement/401k with an employer match, employer-paid health, dental, vision for employees, flexible spending accounts (HSA/FSA), company partially funded HSA, STD/LTD, professional development, tuition and certification reimbursement, spot award recognition, PTO, Floating Holidays.

*** JASINT offers internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours are friends of JASINT! ***

JASINT provides equal employment opportunities to all employees and applicants without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic testing results, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify.