Senior Manager, Order-to-Cash

Our client, a privately held, mid-sized industrial company, is hiring a Senior Manager, Order-to-Cash to lead billing, credit, cash application and collections. This is a newly created leadership role reporting to the head of Finance. The company's identity is shared with qualified candidates after an initial conversation. About the company Our client is an established, privately held industrial company serving commercial and industrial customers at multiple locations in the United States. Its revenue comes through a mix of contracts, recurring agreements and project work, so billing is varied and the receivable is a meaningful part of the balance sheet. The Opportunity You will own the full customer-to-cash process: contract review, invoicing, credit, cash application, disputes and collections, brought together under one leader for the first time. You will be the single person accountable for Days Sales Outstanding. The job is equal parts operator and builder. You inherit experienced supervisors and specialists; what is missing is one owner who sets the standard, balances the workload, keeps accounting decisions with accounting, and gets invoices out faster and cash in sooner. What you will do Lead and develop the billing, credit and collections organization, including frontline supervisors, and set the standards the team works to. Own the end-to-end customer-to-cash process and its results: invoice timeliness and accuracy, credit decisions, cash application, dispute resolution and collections. Be the single leader accountable for Days Sales Outstanding, unapplied cash and bad-debt performance, and report on them to Finance leadership. Design how the function is organized and staffed, balance workload across teams, and build the processes, controls and tools the function needs. Set credit and collections policy, including risk tiers, payment arrangements, escalation and legal referral, and exercise approval authority within defined limits. Keep the function aligned with accounting: deliver month-end and audit requirements on time, and partner with the Controller and the accounting team on where billing ends and revenue recognition begins. Act as the Finance point of contact for operations, sales and key customers on billing terms, disputes and payment arrangements. Lead continuous improvement of the function, including how the ERP and supporting systems are used for billing and receivables. What you bring: Required 8+ years in billing, accounts receivable or credit and collections, with 4+ years leading a team that includes supervisors. Experience in a project-based or contract-driven business with varied billing types and retainage. Hands-on experience running billing and receivables in a mid-market ERP. A track record of improving DSO, unapplied cash or invoice cycle time, with numbers to show for it. Bachelor's degree in accounting, finance or business, or equivalent experience. Preferred Familiarity with lien and bond-claim remedies as a collections tool. Experience with collections and dispute-management software. Experience with multi-entity or intercompany invoicing. Exposure to process documentation during a finance reorganization or system change. What we offer: A newly created leadership seat with a clear mandate and direct access to the Vice President of Finance. Competitive base salary and annual bonus, commensurate with experience. Medical, dental and vision coverage, 401(k) with company match, and paid time off. Hybrid schedule based in Houston, TX. Our client is an equal opportunity employer. #J-18808-Ljbffr