Barista

We are seeking to hire energetic and courteous baristas who can help us achieve our vision of fueling our customers' "inner badass" by inspiring people to be true to themselves through the tradition of Hawaiian-grown coffee.

At Bad Ass Coffee of Hawaii, we honor our heritage by working every day to create a culture that embodies our island roots. We are part warrior and part wanderer. We work hard. We chill hard. And we always stay true to our inner badass.

Our baristas are charged with greeting customers, answering questions, providing recommendations, taking orders, and accepting payments. Our baristas also craft and serve high quality beverages and food, to include distinctly hot drinks (coffees, espressos, lattes, and teas), specialty cold drinks (coffees, lattes, smoothies, and teas) and gourmet foods (bagels, donuts, muffins, and sandwiches); engaging with a captivating experience and building enduring customer relationships.

Barista Responsibilities:

• Welcome customers and inform them of new items and specials; answers questions, accepts orders and payments, and seek feedback to resolve complaints.

• Learn brew methods, beverage blends, food preparation, and presentation techniques; discover new methods to improve food quality and customer experience.

• Respond to orders, questions, concerns, and complaints in a polite and friendly manner; exhibit a thorough understanding of all menu offerings to aid in customer decisions.

• Prepare and serve beverages (coffees, smoothies, and teas) and foods (bagels, muffins, and sandwiches); provides product suggestions and assist customers with special orders.

• Clean and restock dining areas, empty trash, and sanitize equipment and utensils; comply with all health and safety regulations.

• Take inventory and replenish items in display cases, at tables, and behind the counter; update displays and signage to retain customer interests and attract new customers.

• Adhering to all food safety regulations and quality controls, including health department regulations, fire and building codes, food codes, and sanitation procedures.

In addition baristas are expected to uphold the following:

At Bad Ass Coffee of Hawaii, these are the things our customers have come to expect to see from us every single day because other brands can provide just as well.

• Cleanliness We run a tight ship in our stores to keep our customers and teams safe.

• Variety We provide options for beverages and food everyone can enjoy with a range of price points to fit any budget, and we allow customization whenever possible.

• Convenience We make our locations accessible, and we leverage technology to make each transaction easy.

• Service We have fast, friendly interactions with every customer.

• Taste From drinks to snacks, everything we serve needs to be delicious to keep the customer coming back.

The Extra Mile

These are the things that create a truly badass experience and keep our customers coming back.

• Superior Coffee We craft the best cup of coffee using beans from multi-generational, Hawaiian family farms and select international regions, all known for their proud coffee traditions.

• Aloha Spirit We create a warm, welcoming atmosphere for our entire ‘ohana.

• Distinct Products We provide things you can’t find anywhere else, from superior coffee to distinct foods and to merch you’re proud to show off.

• Support of Family Farms We honor the proud culture of Hawaiian coffee through lasting relationships with multi-generational family farms.

• Badassery Simply put: we keep going. We push ourselves to create the best experience for our customers and hold each other accountable while maintaining our deep-seeded optimism and fun-natured personalities.

Barista Requirements:

• High school diploma or equivalent.

• Exceptional listening and communication skills.

• Committed to customer satisfaction and service excellence.

• Being efficient, organized and calm, especially during high customer volume.

• Training and willingness to continue learning about food and beverage preparation.

• Available during peak hours, to include nights, early mornings, full weekend availability, and holidays.

• Experience in food and beverage preparation or customer service a plus!

• Physically agile, dexterous, and able to lift minimum 40 pounds.

• Ability to remain claim during stressful situation's

• Food Handlers Card

Position Details:

• Classification: Hourly, Nonexempt. Part-time work available.

• Location: Cypress, Texas

• Salary: $10.00 to $12.00 an hour + tips