Guest Shuttle Driver

Job Title

The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England's most scenic destinations.

Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space.

As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester a town known for its outdoor recreation, scenic beauty, and exceptional quality of life.

The Equinox Resort & Spa is newly managed by EOS Hospitality.

Job Summary

• Open vehicle doors, assist with luggage as needed, and provide a warm welcome. Offer information about the resort, amenities, and dining options.
• Safely drive guests to and from hotel and local attraction destinations using safe driving and obeying all traffic laws.
• Direct guests around property and destinations upon arrival accordingly.
• Have full knowledge of all parking options on property.
• Be informed of all events taking place on property.
• Assist guests with luggage and belongings.
• Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Work closely with concierge when appropriate and necessary.
• Responsible for safekeeping of an proper handling of vehicle keys. Takes accountability of securing vehicle when on duty.
• Ensure driveways and fire lanes are always clear. Keep driveway, entrance, and valet areas clean and organized.
• Report suspicious activity or unsafe conditions to security or management.
• Assist in training new staff as requested.
• Attend departmental meetings and training sessions as required.

Wellness Options and Perks

• Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
• EOS Family Matters Program of 3+ months fully paid parental leave for new parents
• Retirement savings option of 401k with employer match of up to 4% for all employees
• Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
• Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Company-funded Employee Assistance Program for life challenges and mental health resources
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Competitive wages with ongoing market analysis
• Annual performance evaluations with eligible compensation adjustments
• EOS Employee/Immediate Family Lodging Rates as low as $59 per night
• EOS Friends and Family Lodging Discounts
• EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel
• Discounted lodging rates from New England Inn & Resort Association partners
• Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program
• Internal referral bonus programs up to $500 per referral
• Incentive opportunities for both hourly and managerial roles
• Supportive, open workplace culture with flexible and understanding work-life equality

Compensation

This is an hourly position with the opportunity for part time or full-time hours and a potential starting wage of $10.00 per hour. Additional variable guest tips may be earned. Final compensation package offer is subject to change based on a variety of complex factors unique to each candidate including experience, education, skill set, and applicable certifications.

Key Skills & Experience Required

• Prior valet or professional driving experience a plus, but not required
• Successful completion of satisfactory background check including MVR check
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for guest service excellence
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.

Essential Functions of the Job

• Ability to remain seated for up to 8 hours
• Ability to walk the property and grounds occasionally
• Ability to move up and down stairs regularly
• Ability to move quickly based on guest needs
• Ability to regularly move and lift up to 50 lbs.
• Ability to use repetitive manual dexterity, such as vehicle and radio controls.
• Ability to bend, stretch, and reach frequently
• Ability to visibly survey road, signs, and property areas clearly
• Ability to communicate and exchange information effectively, often in a public/group setting
• Ability to read, write, speak, and understand English
• Ability to complete a satisfactory background check
• Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
• Ability to work flexible hours based on business needs including midweek and weekend days

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.