Business Office Assistant or Medical Assistant

Job Description

Job Description

Position: Business Office Assistant / Medical Assistant

 

Company Description:

Specialists in Pediatric Neurology PLLC (SPN) is a premier practice in southeast Michigan specializing in Pediatric Neurology and Epilepsy care.  Dr. Arndt & SPN were recently selected to be included in the 2026 Hour Detroit Magazine’s 2026 list of Top Docs.  The practice utilizes the same highly regarded, innovative, patient and family-oriented care model that Dr. Arndt created during his 12 year tenure at Beaumont Childrens as Chief of Pediatric Neurology & Director of the National Association of Epilepsy Centers (NAEC) comprehensive pediatric epilepsy program (Level IV, highest level medical & surgical care).  The multidisciplinary care team approach helped foster the development of Beaumont Children’s first nationally recognized pediatric specialties (Pediatric Neurology, Pediatric Epilepsy) by 2014, servicing quaternary level care and multiple national distinctions, without losing the personalized approach for primary pediatric neurology evaluations.  Patients and families significantly benefit from new, innovative in-office and in-home diagnostics and care models that can be offered in a private practice office setting.  

 

The SPN care team delivers best practice evaluations and treatments, leveraging training from top training programs for pediatric neurology and epilepsy, nationally recognized work experience, and national connections when appropriate for more complex cases.     

 

The practice provides care for pediatric patients of all ages, from birth through young adulthood. Evaluations include new-onset neurologic concerns, transfer of care for chronic or established neurological conditions, as well as 2nd opinions for the most challenging neurologic or epilepsy cases seeking answers and best practice evaluations/treatments/direction. We have top Pediatric Neurology specialists at all levels of our team.  At SPN, we strive to be a trusted partner in pediatric neurological care and a source of hope and support for our patients and families.  

 

Current office staff: Doctor, Nurse Practitioner, Neuropsychologist, EEG Technologists, Experienced Business Office Assistants/Medical Assistants, Office Manager.  

 

Role Description:

Compassionate, dedicated, organized, and detail-oriented, outpatient Pediatric Neurology Business Office Assistant (BOA).  BOA will work closely with pediatric neurologist, neuropsychologist, nurse practitioner, EEG technologists, and other healthcare professionals and play an essential part in ensuring smooth clinical operations by assisting with office work, scheduling, authorizations, coordinating appointments, managing medical records, triaging patient calls, and supporting the healthcare team.  The ideal candidate will be patient-focused, organized, experienced in Microsoft office applications, and excellent interpersonal skills & teamwork.  Experience working with pediatric neurology patients is a plus.  

 

BOA will assist in specialized care to pediatric neurology patients, including but not limited to: 

• Seizures/Epilepsy
• Medically refractory epilepsy, including neuromodulation and presurgical evaluation
• Headaches/Migraine
• Developmental Delays/Neurodevelopmental Conditions
• Neurogenetic conditions/Genetic Epilepsies 
• Weakness/Neuromuscular conditions 
• Sleep disorders
• Neurobehavioral disorders/ADHD
• Cerebral Palsy
• Neonatal/Infant Neurology 
• Neuropsychology
• Movement Disorders/Tics/Tourette Syndrome

 

Key Roles:

• Patient Preparation & Assistance: Answer and manage incoming calls, addressing patient inquiries and scheduling appointments, Check in/out patients, ensuring the child & family feel comfortable. Prefer BOA willing to room and do vitals for patients with training.  MA credentialed applicants will room/vitals patients and provide injections for migraines. 

 

• Administrative Duties: Schedule appointments, coordinate follow-ups, & manage referrals to specialists as needed.  Handle phone calls & patient inquiries with professionalism, providing information or directing calls as appropriate.  Maintain patient records and ensure accurate data entry into electronic health record systems. Process patient payments, verifying patient insurance information and resolving discrepancies. Assist with office administrative tasks, including filing, faxing, and managing correspondence. Collaborate with medical staff to ensure smooth office operations and provide exceptional patient service.  

 

• Patient & Family Education:  Provide families with basic information on tests, procedures, & scheduling under the guidance of the healthcare provider.   

 

• Inventory & Supply Management:  Monitor & restock medical supplies & equipment, ensuring all items are available and within expiration guidelines.  Assist with inventory management, ordering supplies as needed to support clinical operations.  

 

• Documentation & Compliance: Accurately document all patient interactions as appropriate in the medical record.  Ensure compliance with all clinical policies, relevant guidelines, procedures, & regulatory standards to maintain a safe and effective care environment. Adhere to institutional & SPN ethical standards in all interactions.  

 

Qualifications:

Education: High school diploma or equivalent minimum; College graduate preferred; Additional education in healthcare administration is a plus  

 

Experience: Prior experience in pediatrics or caring for children is required (including homemakers managing children), & prior experience in pediatric neurology specifically is preferred.  Proficient in Microsoft Office Suite and knowledge of electronic medical record (EMR) systems preferred but can be easily trained.  

 

Skills: Excellent communication & interpersonal skills with a patient centered approach.  Calm disposition with ability to problem solve.  Ability to work effectively within a team & collaborate with other healthcare providers is required.  Ability to handle a fast-paced clinical environment & prioritize patient care is preferred.  Strong attention to detail, organizational skills, & ability to multitask in a busy clinical setting.  Basic knowledge of medical terminology, especially related to pediatric neurology, is a plus.  

 

Benefits:

Compensation:  Hourly rate commensurate with training, experience, & projected role & full/part-time status.  Potential annual group productivity incentive.

Insurances: Medical, Dental, & Vision available with employer support

Retirement: Plan options available 

Paid Time Off: Based on Full/Part-time status

On-call: N/a

 

Conclusion:

If you are a dedicated Pediatric Neurology Business Office Assistant position looking to make a difference in the lives of children and families managing neurological conditions, we encourage you to apply and become an integral part of our fun, compassionate care team!

 

Please include CV or experience with email. 

Company Description

Specialists in Pediatric Neurology PLLC (SPN) is a premier practice in southeast Michigan specializing in Pediatric Neurology and Epilepsy care. Dr. Arndt & SPN were recently selected to be included in the 2026 Hour Detroit Magazine’s 2026 list of Top Docs. The practice utilizes the same highly regarded, innovative, patient and family-oriented care model that Dr. Arndt created during his 12 year tenure at Beaumont Childrens as Chief of Pediatric Neurology & Director of the National Association of Epilepsy Centers (NAEC) comprehensive pediatric epilepsy program (Level IV, highest level medical & surgical care). The multidisciplinary care team approach helped foster the development of Beaumont Children’s first nationally recognized pediatric specialties (Pediatric Neurology, Pediatric Epilepsy) by 2014, servicing quaternary level care and multiple national distinctions, without losing the personalized approach for primary pediatric neurology evaluations. Patients and families significantly benefit from new, innovative in-office and in-home diagnostics and care models that can be offered in a private practice office setting.

The SPN care team delivers best practice evaluations and treatments, leveraging training from top training programs for pediatric neurology and epilepsy, nationally recognized work experience, and national connections when appropriate for more complex cases.

The practice provides care for pediatric patients of all ages, from birth through young adulthood. Evaluations include new-onset neurologic concerns, transfer of care for chronic or established neurological conditions, as well as 2nd opinions for the most challenging neurologic or epilepsy cases seeking answers and best practice evaluations/treatments/direction. We have top Pediatric Neurology specialists at all levels of our team. At SPN, we strive to be a trusted partner in pediatric neurological care and a source of hope and support for our patients and families.

Current office staff: Doctor, Nurse Practitioner, Neuropsychologist, EEG Technologists, Business Office Assistants/Medical Assistants, Office Manager.

Company Description

Specialists in Pediatric Neurology PLLC (SPN) is a premier practice in southeast Michigan specializing in Pediatric Neurology and Epilepsy care. Dr. Arndt & SPN were recently selected to be included in the 2026 Hour Detroit Magazine’s 2026 list of Top Docs. The practice utilizes the same highly regarded, innovative, patient and family-oriented care model that Dr. Arndt created during his 12 year tenure at Beaumont Childrens as Chief of Pediatric Neurology & Director of the National Association of Epilepsy Centers (NAEC) comprehensive pediatric epilepsy program (Level IV, highest level medical & surgical care). The multidisciplinary care team approach helped foster the development of Beaumont Children’s first nationally recognized pediatric specialties (Pediatric Neurology, Pediatric Epilepsy) by 2014, servicing quaternary level care and multiple national distinctions, without losing the personalized approach for primary pediatric neurology evaluations. Patients and families significantly benefit from new, innovative in-office and in-home diagnostics and care models that can be offered in a private practice office setting. \n\nThe SPN care team delivers best practice evaluations and treatments, leveraging training from top training programs for pediatric neurology and epilepsy, nationally recognized work experience, and national connections when appropriate for more complex cases. \n\nThe practice provides care for pediatric patients of all ages, from birth through young adulthood. Evaluations include new-onset neurologic concerns, transfer of care for chronic or established neurological conditions, as well as 2nd opinions for the most challenging neurologic or epilepsy cases seeking answers and best practice evaluations/treatments/direction. We have top Pediatric Neurology specialists at all levels of our team. At SPN, we strive to be a trusted partner in pediatric neurological care and a source of hope and support for our patients and families. \n\nCurrent office staff: Doctor, Nurse Practitioner, Neuropsychologist, EEG Technologists, Business Office Assistants/Medical Assistants, Office Manager.