Integrated Media-Senior Associate - Firmwide Impact Marketing

Are you ready to take your media expertise to the next level and make a real impact on a high growth business? The Integrated Media team will be the driving force behind dynamic and powerful paid media campaigns that will position the line of business as a true challenger in the marketplace.

As an Integrated Media Manager, Senior Associate on the Paid Media team, you will collaborate closely with both internal and external media partners to develop and execute impactful strategies that engage audiences and drive business results. Supporting the Firmwide Impact Marketing team – who leads our brand reputation work both domestically and internationally, with a focus on uplifting local communities that build our economies –you’ll be excited by purpose-driven, impact-focused work. Working within a centralized, team-oriented environment, you will leverage your expertise, creativity, and analytical skills to make a meaningful contribution to your line of business and the broader media team. Your primary areas of focus will include channel planning, partnership building, and internal education.

Job responsibilities:

• Assist with architecting high-impact media plans in close partnership with internal paid media teams and external agencies, translating business goals into campaigns that move the needle.
• Lead with thought leadership by proactively scouting new advertising opportunities, cultivating relationships with premier media partners, and bringing fresh, first-to-market ideas to the table.
• Own campaign performance by managing reporting, surfacing insights, and driving post-campaign optimization that informs what's next.
• Align media strategy to Line-of-Business (LOB) objectives and contribute meaningfully to the enterprise's broader learning agenda and best-practice playbook.
• Build the roadmap: develop clear timelines for media planning, reporting, and cross-functional projects that keep every workstream on track.
• Drive deliverables to the finish line – orchestrating next steps across teams to ensure on-time, on-quality execution against firm deadlines.
• Champion operational excellence with a sharp focus on controls, efficiencies, and continuous process improvement.
• Design the communication playbook: build repeatable procedures for internal and external communications that streamline requests and accelerate the flow of information across stakeholders.
• Manage media budgets and campaigns end-to-end within JPMorganChase's project management system, with precision and accountability.
• Partner with billing and finance teams to ensure accurate, timely, and audit-ready financial management across all campaigns.

• Collaborate seamlessly with agency partners and business contacts to plan, execute, and elevate paid media activities from concept to completion.

Required qualifications, capabilities, and skills:

• 5+ years of paid media experience at a top-tier media agency or in-house media team, with a proven track record of delivering measurable results on high-stakes campaigns.
• Proven mastery of complex, multi-channel campaigns: you've owned high-profile launches end-to-end and confidently steward the communications planning process from brief to brilliant execution.
• Exceptional relationship-builder and natural collaborator who earns trust quickly, builds credibility across all levels, and consistently drives business outcomes through influence.
• Gifted storyteller who can translate technical concepts and data into clear, compelling narratives and presentations that resonate with non-technical audiences and senior stakeholders.
• Skilled organizational navigator with the partnering savvy to align stakeholders, unblock decisions, and move work forward inside a large, matrixed enterprise.
• Battle-tested project manager with a history of leading large-scale, high-visibility initiatives on time, on budget, and on brand.
• Comfortable in ambiguity: you don't wait for perfect information; you synthesize what's available, build a smart action plan, and move with confidence.
• Solutions-oriented problem solver who turns data into insight and insight into recommendations leadership can act on.

• Insatiably curious about emerging media opportunities, with a sharp eye for evaluating, curating, and championing what's next.

Preferred qualifications, capabilities, and skills:

• 4 year college degree
• A background in financial services or another highly regulated industry strongly preferred.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.