Patient Relations Representative

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You’ll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Answer all incoming calls and route them to the appropriate personnel Schedule, confirm, and cancel office appointments as patients call in. Work on referrals and import demographics from the patient portal. Pick up voicemail messages on a daily basis. Verify patients health plan benefits & obtain authorization, if needed. Assist patients with questions and/or concerns regarding procedures Collect all applicable co-payments, coinsurance, deductibles, or outstanding balances from the patient & post all payments collected. Research & assist patients with questions regarding balances including collecting applicable payments. Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records. Other duties as assigned. Minimum Requirements: High school diploma 2+ years experience in medical practice or similar setting Ability to multi-task, organized, and customer service We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit‑sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Tickets at Work program providing discounts on concerts, travel, movies, and more. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. #J-18808-Ljbffr Gastro Health