Practice Administrator - Full Time - OBGYN

Practice Administrator

About NOMS Healthcare:

NOMS Healthcare provides a different approach to healthcare for the communities we serve. We are physician owned and led, where patient care is the top of mind for all team members. Our goal is to continually expand our scope and depth of services to meet the ever-changing needs of our patients. NOMS is also deeply committed to improving the health and well-being of our communities. We actively engage in initiatives that enhance access to patient care, promote wellness, and strengthen the overall health of those we serve. Our practices are recognized for exceeding patient expectations and setting the standard for excellence. At the heart of our culture are the values that guide everything we do. Trust. Teamwork. Patient-Centered Care. Community Focused. High Quality. These principals are more than words on a page they shape how we serve, collaborate and grow together.

The Challenge (Job Summary): As a Practice Administrator, you will support daily operational functions within the organization, ensuring efficient workflow management, staff coordination, financial accuracy, and compliance with company policies. You will oversee key operational processes, support providers, manage staff performance, and maintain smooth clinic operations.

You'll get to:

• Support daily clinic operations and provider workflows
• Oversee financial and charge-related processes
• Manage staff schedules, performance, and communication
• Maintain accurate documentation, dashboards, and reporting
• Coordinate purchasing, inventory, and system navigation
• Ensure compliance with NOMS policies and operational standards

Key Responsibilities & Essential Functions:

• Comply with all HIPAA and OSHA regulatory requirements
• Oversees charge entry, payment posting, and denial management workflows
• Manages provider in-basket tasks and ensures timely resolution
• Tracks inventory and processes invoices using AVID
• Develop staffing schedules and monitors provider chart completion
• Reviews AR days and provider dashboards for performance trends
• Utilizes preferred vendors for purchasing and supply needs
• Monitors clinic dashboards and completes Revenue Guardian reporting
• Submits and manages CRMs and Help Desk tickets
• Maintains accurate timekeeping records in UKG
• Manages work queues including charge review, referrals, MyChart enrollment, and appointment requests
• Oversees fax inbox management
• Conducts daily staff performance management and addresses employee relations issues
• Communicates professionally in writing and verbally
• Ensures compliance with NOMS policies, procedures, and quality standards
• Updates templates to support workflow efficiency
• Performs other related duties as assigned

What you need to succeed:

• Strong organizational and multitasking skills
• Ability to manage staff performance and address employee relations issues
• Excellent communication skills, both written and verbal
• Ability to analyze operational dashboards and performance trends
• Strong understanding of clinic workflows and scheduling
• Ability to maintain confidentiality and professionalism
• Detail-oriented approach to documentation and workflow management
• Ability to work collaboratively with providers, staff, and leadership

Education & Work Experience:

• High school diploma or GED required; associate or bachelor's degree preferred
• Experience in medical office operations, scheduling, or workflow management
• Experience with charge entry, payment posting, or denial management preferred
• Experience with UKG, AVID, or similar systems preferred
• Strong communication, organizational, and leadership skills
• Experience managing staff performance or employee relations preferred

What We Offer You:

A Wonderful Environment: This position is based in Fairlawn, Ohio, where you'll be part of a supportive team of positive, collaborative colleagues.

Work-Life Balance: We recognize that exceptional care begins with a healthy, supported team. NOMS promotes a culture of balance that values time for family, wellness, and personal growth.

Benefits: NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.

Competitive Pay: We're proud to offer pay rates that reflect the skill, dedication and impact of our team members. Our Human Resources team conducts annual wage reviews to ensure NOMS remains aligned with market standards and continues to attract and retain top talent.

Career Growth & Development Opportunities: We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up.

Working Conditions & Physical Demands: The work environment is well-lit, well-ventilated, and designed for comfort and efficiency. This position requires sitting for extended periods, as well as occasional stooping, bending, or reaching. The ideal candidate must be able to view computer screens for long durations and work effectively in a fast-paced, collaborative office setting.

NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.