Risk and Safety Manager

Job Description

Job Description

Job Summary: The Safety & Risk Manager oversees enterprise risk management, public safety coordination, insurance administration, claims management, and fleet operations for the Authority. This position serves as the central point of accountability for incident tracking, law enforcement coordination, insurance claims, vehicle risk, and agency-wide safety planning in compliance with HUD regulations, New Jersey statutes, and applicable federal, state, and local requirements.

This role does not perform law enforcement or security guard functions but provides oversight of contracted security services and works collaboratively with local police. The position reports to the Deputy Director and is full-time, exempt.

Responsibilities:

• Serve as primary contact, be on-call, and liaison to law enforcement, and coordinate police-related communications and requests.
• Maintain centralized incident tracking and ensure proper documentation and evidence preservation, including camera footage review.
• Access and review surveillance footage as required for incidents, investigations, or risk management purposes.
• Conduct site safety assessments and oversee contracted security services. Responsible for archiving files and documents, and staying up to date with the archiving of the Housing Authority.
• Develop, implement, and maintain comprehensive safety and security plans for all Housing Authority-owned and managed properties.
• Serve as primary contact for insurance broker and carriers, and oversee all agency insurance policies and ensure coverage meets HUD, New Jersey, and lender requirements
• Manage claims from intake through resolution, including documentation, investigation coordination, and carrier communication, and maintain centralized claims tracking.
• Maintain fleet inventory records, including registration, insurance, inspections, and assignments.
• Oversee accident reporting, claims submission, and repair coordination.
• Track maintenance schedules, vehicle downtime, and repair costs.
• Develop and implement risk mitigation and loss prevention strategies consistent with HUD regulations, New Jersey law, and Housing Authority policies
• Identify operational and safety risks and coordinate mitigation strategies with department leadership
• Prepare monthly operational reports and quarterly trend analyses related to incidents, claims, and fleet performance.
• Ensure proper documentation retention and compliance with applicable regulations.
• Develop, implement, and update Housing Authority risk management, safety, and loss prevention policies and procedures
• Provide training to Housing Authority staff on incident reporting, workplace safety, risk awareness, and compliance requirements
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree from an accredited four-year college or university in Risk Management, Business Administration, Public Administration, Finance, or a related field (preferred)
• Five (5) or more years of progressively responsible experience in security management, risk management, insurance administration, claims management, or loss prevention (preferred)
• Experience in a public housing authority, public sector agency, or federally funded program environment (preferred)
• Demonstrated knowledge of HUD regulations, public housing operations, and New Jersey regulatory requirements
• Ability to manage multiple priorities independently and meet regulatory deadlines
• Ability to communicate effectively with executive leadership, Board members, staff, residents, vendors, insurers, and regulatory agencies
• Ability to handle sensitive and confidential matters with professionalism and discretion
• Familiarity with incident reporting systems, claims management software, and public sector risk management tools (preferred)

LICENSE REQUIREMENTS

• Appointees must possess a valid New Jersey driver's license when vehicle operation is required for essential job duties.

NOTE: The responsibility for ensuring that employees possess the required motor vehicle license, commensurate with the class and type of vehicles they operate, rests with the Appointing Authority.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that an employee must meet to perform the essential functions of the job successfully. Position may require frequent standing, stretching, bending, stooping, squatting, walking, pushing and pulling, and lifting of objects weighing up to 25 pounds or more. Ability to conduct on-site inspections and investigations at Housing Authority properties, both indoors and outdoors.