IT Support Manager Service Desk & Field Operations
Sylvan
Sylvan, Inc. seeks a hands-on IT Support Manager to lead end-user support operations, oversee the service desk, field technicians, and hardware lifecycle. You will coordinate with Sentinel Support and partners to triage complex issues and drive process improvements. Strong leadership and ITIL expertise are essential. You will manage on-site and remote end-user support, coordinate with vendors, and develop a knowledge base, runbooks, and performance reporting for IT leadership. #J-18808-Ljbffr Sylvan
Vacancy posted 3 days ago
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