BUSSER

Busser Position

BLUE PLATE CORE FOCUS

Passionate Hospitality & Flavors Fuel our Community.

This really is our niche. This one statement captures the following:

• Passionate Hospitality: we take care of our people and our guests
• Flavors: distinctive taste and quality, not just food and drink
• Fuel: energy, sustenance, nourishment, power, an everyday need
• Community: the people that work for us, dine with us, live by us

BLUE PLATE CORE VALUES

We Are:

Adaptable

Committed

Enthusiastic

There are also several other attributes, qualities, and ideals that we value in ourselves and our employees, but these values are "CORE" to what Blue Plate aspires to and what we want our employees to aspire to, now and in the future:

• ADAPTABLE to our changing world
• COMMITTED to our people & our community
• ENTHUSIASTIC to living our best life

Position Summary

The Busser is a crucial support position. As a Busser, you are expected to help create a positive first impression by ensuring 100% cleanliness and sanitation at our tables and in our dining rooms, bars and patios. The duty mainly focuses on the set up and cleanliness of tables, with the removal of glassware, silverware and plateware during or after each visit, along with the sanitation of both the seating area as well as the table itself.

Communication between Hosts and Bussers is essential to keep the restaurant running smoothly. These two departments can control the entire flow of the shift. Talk to each other and have fun!

Both Hosts and Bussers are an integral part of the Front of House team. We strongly believe in you and want you to believe in yourself! Confidence is crucial. When the approach is confident and assured, guests will feel they're in the hands of a professional. When the guests trust that you are a professional, their experience will be that much more positive. Throughout the shift you will have numerous opportunities to show them all of your energy, enthusiasm, and know-how and we can't wait for you to be a part of the team!

Essential Duties and Responsibilities

The following items are key points that will be addressed during your training and are expectations of the position. Of course, the responsibilities are not limited to these items listed.

• Cleanliness
• Communication with Hosts
• Floor maintenance
• Daily Tasks
• Multi-tasking and efficient
• Smile! Display of Hospitality and Professionalism
• Table and bar top detail
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with coworkers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, customers, vendors and visitors; respect of others' property and person, professional and appropriate communication to and about co-workers, supervisors and subordinates. Support the Mission of the Blue Plate Restaurant Company by being sufficiently engaged in the business and by treating every coworker, contact and customer with respect and dignity, and without discrimination of any kind.
• Perform all other duties as assigned.

Requirements

Qualifications

Outstanding interpersonal communications skills; ability to work very well in a fast-paced team-oriented environment; exceptional ability to engage with customers and consistently project a professional and incident-free dining experience for our guests. The incumbent must also be able to demonstrate the ability to work very well in a team-based environment; ability to demonstrate and maintain passion for the Company's business objectives; strong organizational and multitasking skills are also required and, must be able to pass the pre-employment background investigation.

Physical Activities and Requirements of Position

• Talking - Especially where one must frequently convey detailed or important instructions, information, and ideas accurately, loudly, or quickly.
• Hearing Ability - Able to hear average or normal conversations and receive ordinary information.
• Repetitive Motion - Movements frequently and regularly required using the entire body.
• Visual Abilities - Average, ordinary, visual activity necessary to prepare or inspect documents, containers and food items.
• Physical Strength - Prolonged standing, walking, bending, climbing, lifting, twisting and moving. Able to lift up to 75 pounds occasionally. Lifting over shoulders regularly.

Mental Activities and Requirements of Position

• Reasoning Ability
• Ability to deal with a variety of variables.
• Able to interpret various instructions.
• Mathematics Ability
• Ability to perform basic mathematical functions.
• Language Ability
• Ability to read a variety of books, magazines and instruction manuals.
• Ability to communicate distinctly with appropriate pauses and emphasis; correct punctuation and variation in word order, using present, perfect, and future tenses.
• Ability to speak, read and write fluent English

Summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative and are not inclusive of the initiative expected to assume other responsibilities as needed.