Housekeeping Supervisor

The soon-to-be-opened, newly remodeled Holiday Inn , located at 1800 Martin Luther King Blvd, is now hiring for a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence. Education & Experience High School diploma or equivalent required. Two to three years of progressive experience in a hotel or related field preferred. College coursework in a related field is helpful. Previous supervisory responsibility preferred. Physical Requirements Flexible and long hours sometimes required. Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during the entire shift. Essential Responsibilities Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner. Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Ensure employees are at all times attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Inspect the Room Attendant’s work performance within the assigned section daily to ensure the standards and productivity levels are being met and maintained. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front office, according to hotel standards. Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are cleaned and restocked. Ensure records of daily assignments are completed, signed off, and returned to the Housekeeping Office on time. Maintain key control. Handle items for “Lost and Found” according to the standards. Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways, and landings. Oversee the daily assignment of duties ensuring Room Attendants and House Attendants carry a work assignment. #J-18808-Ljbffr