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Telecommunications Project Manager

Morph Enterprise

Baton Rouge, LA

Provide technical and administrative support to ensure the AT&T Legacy Services Conversion Project (C2C) milestones are met statewide. Conduct comprehensive network and voice service and billing audits to ensure accuracy. Develop and deliver training to new and existing staff on communications billing audit procedures and compliance standards. Lead and train staff on complex, specialty VoIP service implementations, including HELD Protocol migrations to modernize emergency location services. Lead the project lifecycle for the AT&T Legacy Services Conversion Project (aka Copperto-Cloud (C2C) initiative), migrating approximately 13,000 statewide copper wire services to VoIP or LTE solutions. Provide oversight and resolution for AT&T ordering and provisioning issues. Support the management and monitoring of existing/new network and voice ITB, RFP, RFR, RFI contracts to ensure state government and operational compliance. Expertise and/or relevant experience in the following areas are mandatory: Minimum of 15 years’ experience with telecommunications technologies. Advanced understanding of telecom vendors, available services, and project management workflows. Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes. Direct experience delivering telecommunications services to State governments with an in-depth understanding of their unique network/telecom needs. Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings. Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements. In-depth knowledge of E911 regulations, best practices, and technologies, including network foundations. Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes. Expertise in the development, structuring, and actively monitoring complex network and telecom contracts. Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs. #J-18808-Ljbffr

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Vacancy posted 15 hours ago
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