[EU]People Operations & SSC Lead (EU)

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

Role Description:

We are looking for an experienced People Operations, SSC and HR generalist to manage day-to-day HR operations across our European entities.

The role is highly hands-on and covers the full employment life-cycle, including employment administration, contract preparation, payroll coordination, payroll provisions, HR systems administration, employee support, and local compliance across our European Union talent hubs.

Key Responsibilities

• Manage the full employee lifecycle from onboarding through offboarding.
• Prepare employment contracts, amendments, salary-change letters, confirmations, and termination documentation.
• Apply country-specific requirements across our talent hubs (located in France, the Netherlands, Poland, Italy, Spain, Germany, Austria, with more to be added shortly), including differences in contracts, probation, fixed-term employment, working time, leave, notice periods, and terminations.
• Coordinate monthly payroll inputs with local payroll providers.
• Prepare and reconcile payroll provisions and accruals, including bonuses, unused leave, commissions, employer costs, and termination payments.
• Maintain accurate employee data in HR and payroll systems.
• Respond directly to employee and manager questions on contracts, payroll, leave, benefits, and HR processes.
• Support employee relations, performance processes, restructurings, and organisational changes.
• Maintain country-specific templates, checklists, and HR compliance requirements.

Required Experience

• Min of 5 years hands-on experience in People & HR Operations across multiple EU jurisdictions.
• Demonstrable experience supporting employees across France, the Netherlands, Poland, Italy, Spain, Germany is a distinctive advantage.
• Strong hands-on experience in HR operations, HR shared services, People Operations, payroll coordination, or an international HR generalist role.
• Practical knowledge of employment administration and employment law across multiple EU jurisdictions and the UK.
• Experience preparing employment contracts and employee documentation.
• Experience coordinating multi-country payrolls and working with external payroll providers.
• Experience preparing or reviewing payroll provisions and employee-cost accruals.
• Strong understanding of HR data, GDPR, documentation, and audit requirements.
• Excellent attention to detail, numerical capability, and organisational skills.
• Ability to work independently and manage multiple countries and deadlines.
• Fluent written and spoken in German and English; additional European languages are an advantage.

Role Scope

This is a hands-on role for an experienced HR practitioner, with a indepth expertise and experience across multiple EU jurisdictions, eager to build and craft the European SSC Operation as we continue to grow.

The role reports to the Head of HR - Europe and is on-site based at our EU HQ in Vienna.

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.