Lobby Attendant

Come be a part of an AWARD-WINNING TEAM. Our hotels are unique and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels created for today’s passionate traveler. Each of our hotels is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. Status: Non-Exempt Reports to: Executive Housekeeper

JOB SUMMARY

Maintain the cleanliness, appearance, and overall presentation of all public spaces throughout the hotel. Ensure lobby, restrooms, corridors, meeting spaces, entrances, and other guest‑facing areas are clean, well‑stocked and always welcoming.

ESSENTIAL DUTIES & FUNCTIONS

Clean and maintain all public areas of the hotel including lobby, restrooms, hallways, elevators, meeting spaces, entrances, and other guest‑facing areas in accordance with hotel standards Vacuum, sweep, mop, dust, polish, and sanitize public spaces to ensure a clean, safe, and welcoming environment for guests and associates Monitor and restock public area supplies, including restroom amenities, paper products, and cleaning supplies Remove trash and debris from public areas and dispose of them properly Inspect public areas regularly and report any maintenance issues, safety hazards, or damage to the appropriate department Respond promptly to guest requests and assist with special cleaning needs as assigned Operate cleaning equipment safely and efficiently, ensuring all equipment is maintained in proper working condition Keep storage closets, housekeeping carts, and work areas clean, organized and properly stocked Attend required meetings Be extremely courteous to all customers and fellow employees Safety & Compliance Comply with all health regulations established by the state of Texas and ensure the hotel Material Data Sheet binder regulations for chemical uses are followed Be present in all safety meetings and follow safety standards set by Valencia Hotel Collection Be a participant in Fire Alarm and Emergency drill schedule by hotel Physical Requirements Standing/Walking: Frequently. Standing up to 8 hours a day while cleaning public areas. Crouching (Bend at knees): Frequently. While cleaning public areas. Stooping (Bend at waist): Frequently. While cleaning public areas, picking up trash. Twisting (Knees/waist/neck): Frequently. Loading and unloading linen. Climbing: Occasionally. Climbing to the top shelves in linen rooms. Reaching (Overhead/extension): Frequently. Linen shelves Handling/Grasping: Frequently. Handling linen, trash, and guest cleaning supplies. Pushing/Pulling: Average weight frequently 50 lbs. Lifting/Carrying: Average weight frequently 20 lbs. Working Environment Interior: To include public areas, lobby, laundry room, housekeeping areas, meeting space, storage closets, guestrooms occasionally; variety of surfaces/ textures. Exterior: Exposure to variety of elements based on weather conditions (heat/cold/rain/wind/ice)

BASICS

Maintain cleanliness and organization in all work areas Display courteous behavior with guests and team members Report any unsafe conditions immediately Ensure hotel equipment is in proper working condition Perform any additional duties as assigned by the supervisor

CANDIDATE PROFILE

Hotel Operations or Customer Service preferred Communicate effectively with others Work productively with a team Effective multitasking skills Composure and patience under pressure Skilled in working with multiple computer programs - must be comfortable using devices to communicate with team members and to complete checklists daily (i.e. Alice system) #J-18808-Ljbffr Lone Star Court