Game Support Technician

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K and free games. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building, including games, simulators, and technical equipment. They also assist our guests and maintain ideal player conditions in the midway at all times.

NITTY GRITTY DETAILS:

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action. Provide timely and accurate service while managing wait times and communicating information as needed to guests, team members, and managers. Greet guests with a positive attitude and enthusiasm while performing multiple job functions. Assist guests by repairing and maintaining amusement equipment in a timely manner. Load and refill tickets in redemption games, paying special attention to securing all ticket storage areas. Assist the guest with all requests, answer questions as needed, and make recommendations. Bidding farewell to guests leaving; ensure everything was satisfactory and invite guests to return. Notify manager of any guest that is perceived to be unhappy. Stock, display, and secure merchandise in all storage areas. Conduct merchandise inventory during and after shift, if applicable. Check for restocking of necessary supplies. Bring all areas up to standard and discuss problem areas with manager. Review the cleanliness and organization of the midway games; ensure all games are clean and unobstructed. Properly position and set up displays to increase guest traffic and promote sales. Assist in daily maintenance and organization of tech room and storage areas. Efficiently and safely perform daily, weekly, monthly, and quarterly game maintenance as directed by management. Assist with general store maintenance as directed by management. Assist other team members as needed. Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with guests and other team members. Must be at least 18 years of age. Requirements

STUFF OUR ATTORNEYS MAKE US WRITE:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in a noisy, fast-paced environment with distracting conditions. Move about the facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 13.73 – 17.25 We are an equal opportunity employer and participate in E-Verify in states where required. #J-18808-Ljbffr Dormont Manufacturing Co