Salesforce Business Analyst
innovitusa
W2 Candidates Only
USC & GC Preferred
Job Summary
We are seeking a Salesforce Business Analyst to bridge the gap between business stakeholders and technical teams by gathering requirements, optimizing business processes, and supporting Salesforce implementation and enhancement initiatives. The ideal candidate will play a key role in ensuring Salesforce solutions align with organizational objectives and user needs.
Responsibilities
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Conduct workshops, interviews, and discovery sessions to understand business processes and pain points.
- Translate business requirements into detailed functional specifications and user stories.
- Work closely with Salesforce administrators, developers, and project teams to deliver solutions.
- Support system configuration, testing, deployment, and user adoption activities.
- Facilitate user acceptance testing and validate system functionality against requirements.
- Analyze existing processes and recommend improvements utilizing Salesforce capabilities.
- Create process maps, workflows, and business process documentation.
- Assist with change management and user training initiatives.
- Monitor project deliverables and ensure alignment with business goals.
Preferred Skills
- Salesforce CRM
- Business Analysis
- Agile Methodology
- User Stories
- Process Mapping
- JIRA
- UAT Support
- Stakeholder Management
Vacancy posted 1 day ago
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